Sales Operations Analyst
ChainguardFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should have 3+ years of experience on sales/revenue operations teams and knowledge of selling direct to enterprises of all sizes sales cycles, including VAR/reseller relationships and structure. They should be comfortable navigating multiple, shifting priorities in a hyper-growth environment and have experience with sales process, funnel, forecasting, and pipeline management. Preferred qualifications include 2+ years of experience with Salesforce and SFDC reporting, strong Excel/Google Sheets skills, experience with data visualization tools such as Sigma, HEX, Looker, Tableau, Power BI, or similar, and strong analytical and problem-solving skills with the ability to interpret complex data sets.
The Sales Operations Business Partner will act as a trusted advisor and consultant to the Sales Leadership Team by understanding global business and operational needs specific to Internal IT, direct sales, VARs, and resellers, consolidating insights and recommendations to influence strategic plans while ensuring alignment across all regions. They will serve as a subject matter expert, maintaining a comprehensive knowledge of the sales process, CPQ quoting, and rules of engagement. This role involves executing prioritized projects and initiatives for global IIS sales leaders by identifying opportunities for high business impact, documenting business requirements and current state operational processes, validating and refining potential solutions through data analysis and stakeholder feedback, and delivering on the appropriate course of action. The partner will identify core areas of improvement for IIS sales teams via process or system enhancements, assist with CRM hygiene enforcement and coaching with sales managers and leaders, develop reporting within relevant tools to enable ICs and managers to run their business effectively, conduct ongoing assessment of meeting/lead distribution to ensure function, equality, and volume for each respective sales position, and perform book of business analysis to align the correct account managers with the right size and partners to optimize account coverage and growth.
Managed endpoint detection and response services
Huntress provides managed endpoint detection and response (EDR) services to protect businesses from cyber threats, particularly ransomware. Their service includes 24/7 monitoring of clients' systems to identify potential cyberattacks. When a threat is detected, their team of security experts verifies the activity and alerts the client only if necessary, reducing the number of false positives that can occur with other services. In addition to threat hunting, Huntress offers security awareness training and resources like eBooks and webinars to educate employees about cybersecurity risks. Their commitment to high customer support and personalized reporting distinguishes them from competitors in the cybersecurity field. The goal of Huntress is to enhance the security posture of businesses by providing effective monitoring and education against cyber threats.