Business Systems Analyst

Position Overview

• Location Type: Remote
• Employment Type: Full-Time
• Salary: $75,000 - $95,000 per year

Angle Health is a digital-first, data-driven health plan committed to making healthcare accessible, transparent, and easy to navigate. We are replacing legacy systems with modern infrastructure to deliver care to our members. The Business Systems Analyst will be responsible for implementing and supporting the technology tools used by business stakeholders, identifying process improvement opportunities, and designing technology solutions to enhance business performance. This role requires collaboration with internal and external technical teams to define, test, and implement stable, effective tools. Daily coordination with vendors is also a key responsibility.

Requirements

• 3-5 years of experience as a business analyst.
• Preferably in healthcare, insurance, digital health, employer benefits, or related industries.
• Experience with software integration and system integration.
• Solid conceptual thinking and analytical skills.
• Ability to provide resolution to problems of moderate complexity.
• Experience with Jira and Zendesk is a plus.
• Experience with Javascript or other scripting languages is a plus.

Responsibilities

• Support business stakeholders by developing a thorough understanding of operational processes and systems.
• Day-to-day support for the operation of complex application systems, developing complex test plans and scenarios, and designing and conducting program and integrated system tests.
• Troubleshoot stakeholder issues and collaborate with technology partners for resolution.
• Perform daily coordination with vendors to manage ongoing support, address system issues, and align on enhancements and updates.
• Analyze existing business processes and make recommendations for sustainable, repeatable, and scalable process improvements.
• Create documentation for business and technical teams.
• Apply data analysis and technological skills to fulfill data analysis requests, produce metric reports, and support business decisions using data.
• Collaborate continually with stakeholders and team members through meetings, email, Slack, and documentation.
• Other duties as assigned.

Application Instructions

• (Information not provided in the job description)

Company Information

• Company: Angle Health
• Mission: To make healthcare accessible, transparent, and easy to navigate.
• Description: A digital-first, data-driven health plan replacing legacy systems with modern infrastructure.