Lead Sales Operations Consultant

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Internet Service ProvidersIndustries

Requirements

Candidates must possess a Bachelor's degree in business, management, or a related field. A minimum of 5 years of experience in project management with a focus on sales operations is required, along with relevant experience supporting a customer-focused organization in driving quality improvements. PMP, Agile, or Lean experience is preferred, as is the ability to work in a delivery-focused environment with multiple stakeholders and competing priorities. Excellent communication, organization, and collaboration skills are essential.

Responsibilities

The Lead Sales Operations Consultant will work with cross-functional teams to identify and implement communication improvements and customer-focused solutions. They will document and communicate processes to a geographically diverse sales organization, develop and deliver training materials, and communicate project status, risks, and issues to stakeholders and leadership. This role also involves providing requirements and support for new CRM systems, documenting and escalating system problems, and collaborating with various teams to ensure project alignment with business goals. Effective use of project management and communication tools like Service Now, Asana, and Microsoft is expected.

Skills

Project Management

Process Improvement

Communication

Sales Operations

Customer Experience

Training Development

Documentation

Brightseed

AI platform for discovering health-boosting compounds

About Brightseed

Brightseed discovers beneficial compounds in nature that can enhance human health using artificial intelligence. Their Forager® platform identifies bioactive compounds—small molecules from plants and microbes that positively affect biological functions. They also offer Brightseed™ Bio Gut Fiber, which contains bioactives that support gut health. By partnering with companies, Brightseed provides insights into bioactives and their health benefits, aiming to unlock the potential of these compounds.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$123.8MTotal Funding

GRANTCompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Hybrid work flexibility

Medical, dental, & vision

Unlimited PTO

Life insurance

EAP

401(k) plan

Mental health platform

Employee discounts

Cell phone & commuter costs

Parental leave

Risks

Increased competition from established brands like Centrum in the bioactive market.

Over-reliance on partnerships like Manitoba Harvest could limit market reach.

Regulatory scrutiny poses challenges as Brightseed expands in the health and wellness sector.

Differentiation

Brightseed uses AI to discover bioactives, accelerating discovery from years to months.

Forager® A.I. maps bioactives to health outcomes with unprecedented accuracy and speed.

Brightseed's Bio Gut Fiber is made from upcycled hemp hulls, appealing to eco-conscious consumers.

Upsides

Growing consumer interest in personalized nutrition boosts demand for Brightseed's bioactive products.

Rising gut health awareness increases demand for Brightseed's gut health-focused bioactives.

Regulatory support for bioactives in supplements facilitates Brightseed's market expansion.

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