Salesforce Sr. Solution Architect - Financial Services Cloud
VantageFull Time
Expert & Leadership (9+ years)
Candidates should have 5+ years of experience as a Solution Architect or Salesforce Analyst, with a focus on customer and partner solutions, and hands-on experience with Service Cloud and Sales Cloud. A basic understanding of software development practices and the SDLC, along with strong knowledge of Salesforce architecture, declarative tools, and data models, is required. Proficiency in querying Salesforce data using SOQL/SOSL for analysis and troubleshooting, experience supporting business teams with process optimization, automation, and reporting, and strong analytical, problem-solving, and communication skills are essential. Salesforce certifications for low-code and app-building solutions, such as Salesforce Administrator or Platform App Builder, are required, with AI-related certifications being preferred. A basic understanding of APIs and systems integrations is also necessary.
The Salesforce Solution Analyst will document business processes, workflows, and solution designs to improve efficiency and enhance customer and partner interactions. They will identify and recommend process improvements using Salesforce's low-code capabilities to better support customers, lending partners, and contractor installers, and drive the adoption of Salesforce capabilities for streamlined, self-service experiences. The role involves prototyping solutions using low-code tools like Flows, Validation Rules, and AI tools to enhance customer and partner experiences, ensuring solutions are scalable, secure, and aligned with the company's mission. Responsibilities also include writing SOQL/SOSL queries for data investigation and hypothesis testing, advocating for best practices in CRM data hygiene, automation, reporting, and engagement, and troubleshooting Salesforce issues impacting customer and partner interactions. This includes collaborating with developers and admins to resolve complex issues and staying current with Salesforce platform updates, AI advancements, and industry trends.
Marketplace for sustainable home upgrades and financing
GoodLeap provides a marketplace for sustainable home solutions, connecting homeowners with professionals who specialize in eco-friendly home improvements. Their platform simplifies the purchasing process by offering a single point of sale technology that allows users to explore various upgrade options and choose flexible payment plans that suit their budgets. Unlike many competitors, GoodLeap focuses specifically on sustainability and partners with over 18,000 professionals nationwide, ensuring a wide range of services and expertise. The company's goal is to help homeowners make environmentally conscious upgrades while saving money, and they also contribute to sustainable energy projects through their partnership with GivePower, donating a portion of their revenue with each transaction.