College degree or previous relevant job experience required
1-3 years of experience in selling “service” or “commodity products” with demonstrated success
External sales experience preferred
Customer/Patient-Focused: Start with the customer/patient and work backwards, understanding objectives and tying activities to them
Action-Oriented: Self-starter who proactively senses and responds to problems and opportunities with minimal supervision
Collaborative: Enjoys teamwork, works well across functions and groups
Effective Communicator: Writes and speaks clearly, concisely, with partnership; informs and inspires transparently
Energetic & Passionate: Passion for health and well-being, desire to help others and be a positive role model
Relationship Builder
Responsibilities
Conducts daily sales calls to establish new and maintain ongoing business with referral sources in the medical community
Creates and maintains call plans to qualify new and maintain existing referrals to grow the business
Enters call plan and outcomes into the CRM system
Uses Apria reports and data to identify referral targets
Partners with the Market VP to review sales territory call plan to achieve strategic goals
Educates referral sources on the use and application of Apria products and services
Resolves and follows up on customer concerns
Partners with branch management and staff as well as other functional areas within the company to drive sales growth
Communicates and clarifies Medicare guidelines around private insurance procedures, pricing information, and product information to referral sources
Maintains accurate records on prospective and active accounts ensuring information is sent to reimbursement offices for billing and collection
Ensures billing documentation is complete and accurate
Performs other duties as required
Works closely with branch staff to focus efforts on increasing sales
Works with the General Manager / Sales Manager to develop and execute specific strategies to achieve sales, customer satisfaction, and profitability goals