\u003Cbr />• Make outbound calls to obtain appropriate documentation for reimbursement of orders shipped\u003C/p>\u003Cp>• Utilize resources to identify and resolve customer issues or reimbursement discrepancies \u003C/p>\u003Cp>• Ability to verify customer benefits via phone, fax, and web portal \u003C/p>\u003Cp>• Ability to submit authorizations or pre-certification request to multi-state payers over multiple platforms. \u003C/p>\u003Cp>• Communicate effectively and professionally with customers, teammates, healthcare professionals, and sales team \u003C/p>\u003Cp>• Reviews and approves documentation received by third parties for submission to payors for reimbursement \u003C/p>\u003Cp>• Effectively document activities in ERP system in an accurate and timely manner \u003C/p>\u003Cp>• Consistently meet and attain required Key Performance Indicators (KPIs).\u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cb>Education and Experience\u003C/b>\u003C/p>\u003Cp>• High School Diploma or equivalent required \u003C/p>\u003Cp>• 1-2 years of customer service experience required \u003C/p>\u003Cp>• Relative reimbursement and/or billing and collections experience preferred \u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cb>Knowledge, Skill, and Abilities\u003C/b>\u003C/p>\u003Cp>• Excellent written and verbal communication skills. \u003Cbr />• Working knowledge of MS Office and the ability to navigate multiple platforms \u003Cbr />• Ability to learn Byram products and therapies. \u003Cbr />• Strong analytical and time management skills. \u003Cbr />• Familiar with medical terminology and insurances HCPCS/ICD-10 codes \u003Cbr />• Ability to read, understand and follow oral and written instructions and guidelines. \u003Cbr />• Ability to triage priorities and meet daily and weekly deadlines\u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cb>Additional Requirements\u003C/b>\u003C/p>\u003Cp> Prolonged periods sitting at a desk and working on a computer.\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">If you feel this opportunity could be the next step in your career, we encourage you to apply. \u003Cspan>This position will accept applications on an ongoing basis.\u003C/span>\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a \u003Cspan>veteran\u003C/span>, or any other status prohibited by applicable national, federal, state or local law.\u003C/p>","https://owensminor.wd1.myworkdayjobs.com/omcareers/job/Remote---Illinois/Insurance-Verification--Associate_REQ_25_28404",{"id":15,"name":16,"urlSafeSlug":44,"logo":17},[645],{"city":5,"region":604,"country":48},"2025-10-09T00:00:00Z","- High School Diploma or equivalent required\n- 1-2 years of customer service experience required\n- Relative reimbursement and/or billing and collections experience preferred\n- Working knowledge of MS Office and the ability to navigate multiple platforms\n- Familiar with medical terminology and insurances HCPCS/ICD-10 codes","- Answer questions from customers, clerical staff, insurance companies and physician offices\n- Make outbound calls to obtain appropriate documentation for reimbursement of orders shipped\n- Utilize resources to identify and resolve customer issues or reimbursement discrepancies\n- Verify customer benefits via phone, fax, and web portal\n- Submit authorizations or pre-certification requests to multi-state payers over multiple platforms\n- Communicate effectively and professionally with customers, teammates, healthcare professionals, and sales team\n- Review and approve documentation received by third parties for submission to payors for reimbursement\n- Effectively document activities in ERP system in an accurate and timely manner\n- Consistently meet and attain required Key Performance Indicators (KPIs)\n- Read, understand and follow oral and written instructions and guidelines\n- Triage priorities and meet daily and weekly deadlines",{"employment":650,"compensation":652,"experience":655,"visaSponsorship":658,"location":659,"skills":660,"industries":667},{"type":651},{"id":57,"name":58,"description":59},{"minAnnualSalary":653,"maxAnnualSalary":234,"currency":236,"details":654},48000,"Anticipated pay is $23 per hour",{"experienceLevels":656},[657],{"id":408,"name":409,"description":513},{"type":68},{"type":53},[661,311,662,663,664,665,666,421],"Insurance Verification","Verifying Coverage","Benefits Verification","Authorization","Reimbursement","Documentation",[668],{"id":83,"name":84},["Reactive",670],{"$ssite-config":671},{"env":672,"name":673,"url":674},"production","nuxt-app","https://jobo.world",["Set"],["ShallowReactive",677],{"company-Owens-Minor":-1,"company-jobs-b4d9505e-8b99-4e83-aa5f-359e62c2251e-carousel":-1},"/company/Owens-Minor",{}]