Sales Engineer

Singapore, Singapore, Singapore

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Network Performance, Network Security, SoftwareIndustries

Requirements

Candidates should have five or more years of enterprise sales experience, preferably in network performance management solutions, and a Bachelor's degree in Computer Science, Electrical Engineering, or equivalent, with an MS degree being preferred. An expert-level understanding of communications networking operations and broad knowledge of networking technologies, engineering guidelines, industry best practices, and market solutions is ideal, with CCNP or CCIE certification being a plus. The role requires the ability to research and demonstrate solutions ROI, a positive can-do attitude, and strong teamwork, reliability, trustworthiness, and intelligence. Excellent relationship-building, creative technical consultative selling, and outstanding written and oral communication and presentation skills are essential, along with the ability to work effectively in a virtual team environment.

Responsibilities

The Sales Engineer will engage with end customers and channel partners to understand market and technical opportunities, supporting go-to-market strategies. Responsibilities include participating in pre-sales engineering tasks such as customer demonstrations and evaluations, and post-sales support including product turn-up, training, and inquiries. The role involves assisting partners in defining customer technical business problems, developing best practices for refining technical requirements, and articulating the benefits of LiveAction solutions against competitors. Sales Engineers will also support proposal development, build partner competencies, develop proof-of-concept and demonstration skills within partners, and contribute to software development engineering tasks by providing customer feedback, defining requirements, participating in beta testing, and reviewing documentation. Additionally, they will support the development of marketing product promotion collateral, maintain positive customer relationships, log progress using Salesforce.com, and participate in industry events and tradeshows.

Skills

Sales Engineering

Pre-sales

Customer Demonstrations

Product Evaluations

Post-sales Support

Product Turn Up

Customer Inquiries

Partner Development

Technical Requirements

Solution Definition

Competitive Analysis

Network Performance

Network Security

IP Environment Optimization

BlueCat

Provides Adaptive DNS and network security solutions

About BlueCat

BlueCat Networks provides Adaptive DNS solutions that improve network security, efficiency, and management of hybrid cloud environments. Their products include DNS, DHCP, and IPAM solutions, which help businesses automate network functions, minimize risks, and comply with industry standards. Unlike many competitors, BlueCat focuses on transforming DNS into a security asset, enabling organizations to quickly identify and address network threats. The company aims to support enterprises in their digital transformation efforts by offering a unified view of their network, simplifying tasks for DevOps and NetOps teams through automation.

Toronto, CanadaHeadquarters

2001Year Founded

$27MTotal Funding

SERIES_BCompany Stage

Enterprise Software, CybersecurityIndustries

501-1,000Employees

Benefits

Professional Development Budget

Wellness Program

Employee Recognition Program

Risks

Integration challenges from LiveAction acquisition may disrupt operations and customer service.

Expansion in APAC exposes BlueCat to competition from established local players.

Zero Trust DNS introduction may face resistance, slowing adoption rates.

Differentiation

BlueCat specializes in Adaptive DNS, enhancing network security and hybrid cloud management.

Their solutions automate network functions, reducing risks and ensuring compliance.

BlueCat transforms DNS into a robust defense line, rapidly detecting network threats.

Upsides

Increased demand for hybrid cloud solutions boosts need for BlueCat's DNS management tools.

Zero Trust security models create opportunities for BlueCat's DNS-based security solutions.

Acquisition of LiveAction enhances BlueCat's network performance monitoring capabilities.

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