Sales Engineer

Position Overview

• Location Type: Onsite (Calgary & Vancouver)
• Employment Type: Full Time
• Salary: Not specified

Job Summary: The RingCentral Carrier Sales Solutions Engineer is a technical pre-sales specialist responsible for partnering with Service Providers, direct sellers, and their Channel Partners. This role requires a deep understanding of the RingCentral Ecosystem, including UCaaS solutions, legacy voice, data networking, and security. Responsibilities include partner enablement, product demonstrations, co-selling, POCs, and supporting Service Provider events.

Requirements

• 3-5 years of experience as a Technical Sales Engineer in a SaaS (Software as a Service) environment, or equivalent.
• In-depth knowledge of the RingCentral Ecosystem (UCaaS, legacy voice, data networking, and security).
• Experience with SaaS solutions.

Responsibilities

• Partner Enablement: General partner enablement and training.
• Product Demonstrations: Conducting remote and onsite product demonstrations.
• Co-Selling: Collaborating with sales teams to pursue opportunities.
• Prospect Network Readiness: Assessing and preparing prospects for partnerships.
• Proof of Concepts (POCs): Validating solutions through POCs.
• Business Development: Aligning with key Carrier and Channel Partners.
• Support & Collaboration: Supporting SE collaborative teams, managing customer feature requests, and documenting for the product team.
• Lab Testing: Conducting lab testing of RingCentral applications and products.
• Continuous Learning: Continued education on the platform and underlying technologies.
• Event Support: Supporting Service Provider’s related internal and customer-facing events.
• Competitive Analysis: Keeping up to date on relevant competitive solutions, products, and services.
• Technical Presentations: Participating in advanced technical presentations for customers and prospects.
• Subject Matter Expertise (SME): Representing RingCentral as a SME for products and technologies.
• Conference Participation: Attending conferences, industry events, and sales events.

Company Information

• Company: RingCentral
• Revenue: $2 Billion annual revenue
• ARR: Double digit Annual Recurring Revenue (ARR)
• Market Opportunity: $93 Billion in UCaaS, Contact Center, and AI-powered adjacencies
• AI Investment: Invests over $250 million annually in AI technology and platforms.
• Proprietary AI Solution: RingSense AI – designed to meet customer needs, accurate, and built on an open platform.