Channel Account Manager
Apixio- Full Time
- Junior (1 to 2 years)
Candidates should possess 5 or more years of channel experience, with at least 5 years of experience in a national channel position specifically working with Value-Added Resellers, and an advanced understanding of 8x8’s UCaaS and CCaaS solutions. Strong communication skills, both written and verbal, are required, along with solid collaboration skills and the ability to forge strong relationships across various stakeholder business units. The ideal candidate should be a self-starter, organized, and comfortable working in a fast-paced environment while handling ambiguity.
As a National Account Manager, the individual will be responsible for building and executing a fiscal quarter and annual strategy for strategic Value-Added Reseller partnerships, managing relationships with partner leadership and stakeholders, identifying and developing new reseller partnerships to meet sales targets, creating strategic business plans with Marketing and Sales to win new business, coordinating training programs for Partners, and serving as the escalation path for end customers and partners to ensure an excellent customer experience. They will also provide accurate sales forecasts and ensure continued enablement on 8x8 product portfolio and GTM Report, and manage annual strategy.
Cloud communications and collaboration platform
8x8 provides cloud communications and collaboration services to businesses worldwide, offering a suite of tools that enhance communication. Their main product, the 8x8 Experience Communications Platform, combines voice, video, chat, and contact center services into one platform, allowing businesses to manage both customer engagement and internal communications seamlessly. This platform is known for its high call quality and 24/7 customer support in multiple languages. Unlike many competitors, 8x8 operates on a subscription model, which allows for scalability and customization based on specific business needs. The company also offers advanced analytics to help businesses improve their customer experience. 8x8's goal is to provide secure and reliable communication solutions that meet the needs of businesses handling sensitive information.