TrueML

Staff Engineer, Communications

Indiana, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Technology, Software DevelopmentIndustries

Requirements

Candidates should possess a Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience, and typically 8+ years of progressive experience in software engineering. Expert-level proficiency in one or more programming languages, such as Golang and Python, is required, along with a deep understanding of system design, distributed systems, microservices architecture, data structures, algorithms, and software design patterns. Extensive experience with cloud computing platforms like AWS and containerization technologies like Docker and Kubernetes is also necessary.

Responsibilities

The Staff Engineer on the Communications team will lead the architectural design and development of significant software components and systems, defining and driving the technical strategy and roadmap for key product areas. They will tackle complex technical challenges, mentor and guide other engineers, collaborate with various teams to define requirements and make technical decisions, and stay current with emerging technologies while driving progress on large-scale projects. Additionally, they will participate in the 24/7 on-call rotation to address production issues.

Skills

Communication Platforms
Omni-channel Communication
Machine Learning
Scalability
Technical Leadership
Software Architecture

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters
2013Year Founded
$199.9MTotal Funding
VENTURE_UNKNOWNCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Unlimited Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
401(k) Retirement Plan
Family Planning Benefits
Mental Health Support
Wellness Program

Risks

Emerging fintech startups may erode TrueML's market share with similar solutions.
Consumer privacy regulations like GDPR could impact TrueML's operations significantly.
Economic downturns may challenge TrueML's ability to recover debts effectively.

Differentiation

TrueML uses machine learning to personalize debt collection outreach across digital channels.
TrueAccord platform optimizes debt recovery while enhancing customer experience and brand loyalty.
True Life Solutions offers tools like Engage to help individuals manage and pay down debts.

Upsides

Retain product recovered $375 million in past-due balances since January 2023.
Thomas Overton's appointment as CTO enhances focus on machine learning capabilities.
Retain reduces operational costs by automating delinquency communications, increasing efficiency.

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