Ooma

Senior Channel Account Manager

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, Cloud Computing, VoIPIndustries

Senior Channel Sales Manager

Position Overview

Ooma is seeking a Senior Channel Sales Manager to recruit, onboard, manage, and inspire channel partners in their region. The role focuses on driving the sales of Ooma's VoIP services, including AirDial (POTS Replacement) and specialized Hospitality solutions. The Senior Channel Sales Manager will build relationships across a multi-tiered channel, optimize partner engagement with Ooma's solutions, and support partner field resources in closing deals.

Location: Northeast, with a preference for Boston, MA or Connecticut.

Responsibilities

  • Drive revenue by recruiting, onboarding, inspiring, and selling with channel partners, including TSD/TSBs, agents, and strategic partners.
  • Collaborate with marketing to develop and execute effective campaigns that stimulate partner sales activity.
  • Identify, qualify, close, and onboard new partners who will deliver sales results.
  • Participate in a co-sales model with Account Executives for partner opportunities.
  • Engage in joint sales calls with partners to assist in closing opportunities.
  • Accurately forecast sales revenues for the assigned region.
  • Provide feedback from partners and customers to the Channel team and cross-functional teams to drive improvements in product, services, and internal operations.

Requirements

  • Minimum 8 years of experience in indirect sales models and Channel management.
  • Strong technical knowledge of VoIP, POTS, SIP, MS Teams, and Internet Connectivity.
  • Proven understanding and success in sales deployment strategies to maximize results.
  • Consistent track record of exceeding sales targets.
  • Experience driving successful results with various types of channel partners.
  • Ability to effectively communicate Ooma’s value proposition to employees, partners, and customers.
  • Passion for accountability, transparency, personal fulfillment, and fun in achieving sales targets.
  • Dedicated support for the prospect, customer, and partner community.
  • Proficiency in PowerPoint, Excel, and CRM (Salesforce strongly preferred).
  • Bachelor’s degree or equivalent experience.

Compensation & Benefits

  • Salary: Competitive compensation package including base salary and commission.
  • On-Target Earnings (OTE): $130,000 - $210,000 annually, dependent on performance.
  • Benefits:
    • Comprehensive Medical/Dental/Vision insurance for employee and eligible dependents.
    • Choice of HMO, PPO, or PPO with HDHP (including HSA, with Ooma contributions).

Company Information

Here at Ooma, we empower people to connect in smarter ways. We create powerful communication experiences through our cloud-based platform, connecting people at work and home. Our solutions help small businesses stay connected with customers and manage operations remotely. For larger companies, we offer customized unified communications solutions. At home, we provide the #1 rated VoIP phone service and an innovative smart home security solution. Ooma believes advanced technology should be accessible to all, offering competitively priced products and services.

Working at Ooma means being a team player while allowing your individual voice to be heard. You'll receive competitive compensation, benefits, and generous company perks.

Skills

Channel Sales
Account Management
VoIP Services
Partner Recruitment
Onboarding
Sales Strategy
Demand Generation
Relationship Building
Co-selling

Ooma

VoIP communication solutions for homes and businesses

About Ooma

Ooma provides communication solutions through Voice over Internet Protocol (VoIP) technology for both residential and business customers. For homes, Ooma offers devices like the Ooma Telo, which connects to the internet and existing phone lines, allowing users to make voice calls with features such as voicemail, caller ID, and 911 service at lower costs than traditional phone services. For businesses, Ooma has the Ooma Office product line, which includes features like virtual receptionists and mobile app integration, designed for small and medium-sized enterprises. Ooma's business model includes selling hardware devices with a one-time cost, followed by subscription plans for additional services, ensuring a steady revenue stream. The company's goal is to provide affordable and user-friendly communication solutions that meet the needs of both residential and business clients.

Sunnyvale, CaliforniaHeadquarters
2004Year Founded
$92.8MTotal Funding
IPOCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Commuter Benefits
401(k) Retirement Plan
401(k) Company Match
Employee Stock Purchase Plan
Paid Vacation
Employee Assistance Program

Risks

Emerging VoIP providers offering cheaper services threaten Ooma's market share.
Rapid POTS phase-out invites competition from alternative tech solutions.
Ooma's hardware reliance may be challenged by software-only competitors.

Differentiation

Ooma offers a unique POTS replacement solution with its AirDial product.
The company provides both residential and business VoIP services, catering to diverse needs.
Ooma's hardware and subscription model ensures a steady revenue stream.

Upsides

Growing demand for POTS replacement boosts Ooma's AirDial market potential.
Partnerships with Carahsoft and 3Phase expand Ooma's reach in key sectors.
Recognition from PCMag enhances Ooma's reputation, attracting more business customers.

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