Sales Development Representative (SDR) - Xplor Recreation

Location Type: Remote Employment Type: Full-time

Company Description

At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We provide small and medium-sized businesses with cloud-based, intuitive technology solutions that simplify the complexities of running and growing a business, allowing owners to focus on their passions. Xplor Pay ensures businesses get paid quickly and securely, with transparent, fast, and accurate payments powered by our proprietary technology.

Our purpose is to help people succeed, and as part of our team, you'll contribute to the personal connections that strengthen relationships with Xplor products.

This Sales Development Representative role supports the Xplor Recreation brand within the Fitness & Wellbeing vertical. Xplor Recreation offers a SaaS platform specifically designed to help parks and recreation agencies across North America streamline operations, enhance community engagement, and manage programs, facilities, memberships, and payments through a single, centralized solution.

Job Description

As a Sales Development Representative (SDR) at Xplor Recreation, you will be instrumental in our lead generation efforts, with a primary focus on inbound opportunities and a secondary focus on outbound outreach (approximately a 60/40 split). Your role is crucial in identifying and engaging prospective clients, qualifying inbound demo requests, and expanding our market presence through strategic discovery.

Reporting to the VP of Sales and Marketing, you will collaborate closely with members of the Sales and Marketing teams. Your responsibilities will include responding to inbound interest, prioritizing outreach efforts, and converting leads into qualified opportunities through insightful discovery conversations. Success in this role hinges on your ability to communicate clearly, build rapport quickly, and understand client needs.

This position is vital for building a strong pipeline of new opportunities and plays a critical part in our company's growth. We are looking for a driven, resourceful individual who thrives on creating meaningful connections. You will excel by leveraging strong communication skills, creative problem-solving, and a proactive approach to consistently engage prospects and deliver value. You will also support outbound prospecting efforts, contributing to overall pipeline development and ensuring seamless collaboration across teams.

Key Responsibilities:

• Respond to and Qualify Inbound Leads: Manage and qualify inbound demo and follow-up requests, ensuring timely responses and thoughtful discovery to assess client fit.
• Drive Outbound Lead Generation (Secondary Focus): Proactively engage potential prospects through calls and emails to targeted lists, introducing them to Xplor Recreation and assessing their needs.
• Conduct Discovery to Qualify Leads: Utilize the BANT methodology to assess fit and qualify leads for handoff to the Sales team.
• Collaborate on Targeting and Messaging: Work closely with Marketing and Sales to prioritize inbound follow-up and outbound outreach, focusing on high-potential accounts and industries.
• Build New Pipeline: Serve as a key driver in developing a robust pipeline of new business opportunities, ensuring sustained organizational growth.
• Track and Report on Progress: Maintain clear records of outreach and qualification efforts, and provide regular updates to management on key metrics and goals.

Compensation & Location

• Base Salary: $50,000 USD
• Commission: Eligible for a commission plan.
• Location: 100% remote position, available to candidates located in the U.S. (excluding Hawaii and Alaska).
• #LI-Remote

Qualifications

• Experience: 1–2 years of experience in a similar role (sales development, business development, or customer-facing).
• SaaS Experience: Experience working in SaaS is an asset, though not required.
• Drive: A relentless drive to learn, grow, and develop as a sales professional.
• Skills: Proven ability to