Mural

Sales Development Representative

United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Visual Collaboration SoftwareIndustries

Requirements

Candidates should have at least 6 months of experience in a customer-facing role, such as sales development or account executive. Excellent communication and interpersonal skills are essential, along with strong organizational and time management abilities. A self-motivated and results-oriented mindset is required, as is a collaborative approach to teamwork. Familiarity with sales tools like Pocus, Salesforce, Chilipiper, Outreach, Zoominfo, Linkedin Sales Navigator, Drift, Qualified, and Intercom is expected, with knowledge of visual collaboration software being a plus.

Responsibilities

The Sales Development Representative will act as the initial point of contact for new customers, engaging them via call, email, or chat to understand their needs and direct them to the appropriate internal teams. A key responsibility is to proactively reach out to engaged prospects through various channels to generate interest and schedule appointments. The role also involves meticulous pipeline management, ensuring all customer interactions, activities, and meeting outcomes are accurately recorded in Salesforce.

Skills

Sales Development
Customer Engagement
Pipeline Management
Salesforce
Pocus
Chilipiper
Outreach
Zoominfo
LinkedIn Sales Navigator
Drift
Qualified
Intercom
Communication
Interpersonal Skills
Organization
Time Management
Collaboration

Mural

Digital workspace for team collaboration

About Mural

MURAL provides a digital workspace platform that enhances collaboration and creativity among teams. It allows users to brainstorm, plan, and design together in real-time, regardless of their location. The platform features digital whiteboards, sticky notes, templates, and integrates with other productivity tools, helping teams visualize ideas and streamline workflows. MURAL serves a wide range of clients, including businesses, educational institutions, and non-profits, and operates on a subscription-based model, offering different pricing tiers based on user count and features. This model supports a steady revenue stream and enables ongoing improvements to the service. MURAL distinguishes itself by focusing on uptime and reliability, ensuring that clients can depend on the platform for consistent service.

San Francisco, CaliforniaHeadquarters
2011Year Founded
$210.9MTotal Funding
SERIES_CCompany Stage
Enterprise Software, EducationIndustries
501-1,000Employees

Benefits

Competitive salary
Fully remote team
401(k)
Flexible time off
Company equity
Parental leave
Health insurance
End of Year closure
Fertility benefits
Flexible monthly stipend
Free premium Mural account

Risks

Competition from AI-powered tools by Microsoft and Google threatens market share.
Subscription model may suffer during economic downturns as businesses cut costs.
New brand and UI changes may not appeal to all existing users, risking churn.

Differentiation

Mural offers AI-powered features enhancing productivity and creative collaboration.
Partnership with Theta Lake provides unique compliance solutions for digital whiteboarding.
Mural's new brand identity and UI focus on intuitive and engaging user experiences.

Upsides

AI integration positions Mural as a leader in digital collaboration innovation.
Compliance solutions with Theta Lake cater to financial services' secure collaboration needs.
Winning Microsoft Partner of the Year boosts Mural's credibility and market reach.

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