Sales Development Representative at Constant Contact

Loveland, Colorado, United States

Constant Contact Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Marketing, Technology, SaaSIndustries

Requirements

  • 1-2 years of SDR/BDR or relevant outbound sales experience in a SaaS or tech-driven environment
  • Proven ability to generate and qualify leads through cold outreach
  • Entrepreneurial mindset—excited to build new playbooks and go after untapped opportunities
  • Looking to kickstart a career in sales
  • Strong communication and interpersonal skills; comfortable engaging with business owners and marketing teams
  • Organized, self-motivated, and goal-oriented with a track record of hitting activity or meeting targets
  • Experience with Salesforce and engagement platforms like Salesloft, Outreach, or Groove is a plus
  • Bonus: Familiarity with small business challenges and the digital marketing landscape
  • Ability to work hybrid (40 hours a week), requiring a minimum of 3 days per week in Loveland, CO office

Responsibilities

  • Effectively and quickly respond to inbound inquiries and marketing-qualified leads (MQLs) via phone, email, and chat
  • Qualify leads based on customer fit, business needs, and buying signals
  • Guide prospects through the early stages of their journey, delivering a positive first impression of Constant Contact
  • Coordinate and schedule meetings with Account Executives (AEs) to move qualified leads further down the funnel
  • Maintain a high speed-to-lead response time and actively monitor lead queues and routing
  • Make at least 75 outbound calls per day (while maintaining an omni-channel approach) to target accounts, re-engagement lists, and dormant customers
  • Activate net-new and existing clients by clearly communicating the value of Constant Contact’s platform
  • Overcome objections and build trust with prospects through consultative outreach
  • Identify and qualify upsell and cross-sell opportunities within the existing customer base
  • Reignite underutilized or inactive accounts with relevant messaging and value-driven engagement
  • Log all activity and maintain accurate, up-to-date prospect data in Salesforce CRM
  • Use sales engagement tools (e.g., Salesloft, Outreach) for efficient outreach and follow-up
  • Work with SDR leadership to refine lead scoring models, routing rules, and playbooks
  • Collaborate cross-functionally with marketing, customer success, and sales to provide feedback and enhance pipeline quality
  • Participate in weekly reviews to assess performance metrics, discuss challenges, and iterate on strategies

Skills

Cold Calling
Outbound Prospecting
Inbound Lead Qualification
Phone Sales
Email Outreach
Chat Engagement
Lead Routing
Sales Scheduling

Constant Contact

Digital marketing solutions for small businesses

About Constant Contact

Constant Contact offers digital marketing solutions for small businesses and nonprofits, focusing on email and social media marketing. Their user-friendly tools help clients create effective marketing campaigns to engage their target audiences and drive sales or donations. Operating on a subscription-based model, Constant Contact provides various pricing tiers to accommodate different business sizes, making their services accessible to all. The company aims to simplify marketing for organizations that may lack the resources or expertise to manage complex campaigns.

Waltham, MassachusettsHeadquarters
1995Year Founded
$420.8MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Consumer Software, Social ImpactIndustries
1,001-5,000Employees

Benefits

Health Insurance
Paid Vacation
Hybrid Work Options
Professional Development Budget
Paid Sick Leave
Paid Holidays

Risks

Increased competition from AI-driven platforms like ActiveCampaign and Mailchimp.
Potential strategic shifts due to the sale of Siris Capital's ownership stake.
Data privacy challenges from integrations with platforms like Square.

Differentiation

Constant Contact offers AI-powered tools like Campaign Builder and BrandKit.
The company integrates with over 300 apps, including Square and HostGator.
Constant Contact provides a subscription-based model with various pricing tiers.

Upsides

Constant Contact is recognized as a market leader in email marketing.
The partnership with Square enhances marketing and transaction capabilities.
Expansion in APAC positions the company for growth in Asia-Pacific.

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