Sales Development Representative at Constant Contact

Loveland, Colorado, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing, Technology, SaaSIndustries

Requirements

1-2 years of SDR/BDR or relevant outbound sales experience in a SaaS or tech-driven environment
Proven ability to generate and qualify leads through cold outreach
Entrepreneurial mindset—excited to build new playbooks and go after untapped opportunities
Looking to kickstart a career in sales
Strong communication and interpersonal skills; comfortable engaging with business owners and marketing teams
Organized, self-motivated, and goal-oriented with a track record of hitting activity or meeting targets
Experience with Salesforce and engagement platforms like Salesloft, Outreach, or Groove is a plus
Bonus: Familiarity with small business challenges and the digital marketing landscape
Ability to work hybrid (40 hours a week), requiring a minimum of 3 days per week in Loveland, CO office

Responsibilities

Effectively and quickly respond to inbound inquiries and marketing-qualified leads (MQLs) via phone, email, and chat
Qualify leads based on customer fit, business needs, and buying signals
Guide prospects through the early stages of their journey, delivering a positive first impression of Constant Contact
Coordinate and schedule meetings with Account Executives (AEs) to move qualified leads further down the funnel
Maintain a high speed-to-lead response time and actively monitor lead queues and routing
Make at least 75 outbound calls per day (while maintaining an omni-channel approach) to target accounts, re-engagement lists, and dormant customers
Activate net-new and existing clients by clearly communicating the value of Constant Contact’s platform
Overcome objections and build trust with prospects through consultative outreach
Identify and qualify upsell and cross-sell opportunities within the existing customer base
Reignite underutilized or inactive accounts with relevant messaging and value-driven engagement
Log all activity and maintain accurate, up-to-date prospect data in Salesforce CRM
Use sales engagement tools (e.g., Salesloft, Outreach) for efficient outreach and follow-up
Work with SDR leadership to refine lead scoring models, routing rules, and playbooks
Collaborate cross-functionally with marketing, customer success, and sales to provide feedback and enhance pipeline quality
Participate in weekly reviews to assess performance metrics, discuss challenges, and iterate on strategies

Skills

Key technologies and capabilities for this role

Cold CallingOutbound ProspectingInbound Lead QualificationPhone SalesEmail OutreachChat EngagementLead RoutingSales Scheduling

Questions & Answers

Common questions about this position

What is the work arrangement for this Sales Development Representative role?

This is a hybrid role reporting to the Loveland, CO office 3 days a week.

What does the compensation include for this position?

Compensation includes a commission in addition to the hourly rate.

What skills or qualities are ideal for this SDR role?

The role is ideal for a self-starter who thrives on cold outreach, exceeds activity goals, and brings hustle, curiosity, and professionalism to interactions.

What is the company culture like at Constant Contact?

Constant Contact consists of awesome people who take ownership, operate with integrity and courage like small business owners, and are energized by new challenges and possibilities.

What makes a strong candidate for this Sales Development Representative position?

Strong candidates are self-starters eager for a sales career, capable of making at least 75 outbound calls per day, qualifying leads effectively, and using tools like Salesforce and Salesloft while collaborating cross-functionally.

Constant Contact

Digital marketing solutions for small businesses

About Constant Contact

Constant Contact offers digital marketing solutions for small businesses and nonprofits, focusing on email and social media marketing. Their user-friendly tools help clients create effective marketing campaigns to engage their target audiences and drive sales or donations. Operating on a subscription-based model, Constant Contact provides various pricing tiers to accommodate different business sizes, making their services accessible to all. The company aims to simplify marketing for organizations that may lack the resources or expertise to manage complex campaigns.

Waltham, MassachusettsHeadquarters

1995Year Founded

$420.8MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Consumer Software, Social ImpactIndustries

1,001-5,000Employees

Sales Development Representative at Constant Contact

Requirements

Responsibilities

Skills

Questions & Answers

Constant Contact

About Constant Contact

Benefits

Health Insurance

Paid Vacation

Hybrid Work Options

Professional Development Budget

Paid Sick Leave

Paid Holidays

Risks

Increased competition from AI-driven platforms like ActiveCampaign and Mailchimp.

Potential strategic shifts due to the sale of Siris Capital's ownership stake.

Data privacy challenges from integrations with platforms like Square.

Differentiation

Constant Contact offers AI-powered tools like Campaign Builder and BrandKit.

The company integrates with over 300 apps, including Square and HostGator.

Constant Contact provides a subscription-based model with various pricing tiers.

Upsides

Constant Contact is recognized as a market leader in email marketing.

The partnership with Square enhances marketing and transaction capabilities.

Expansion in APAC positions the company for growth in Asia-Pacific.