Revenue Operations Specialist

Abu Dhabi, Abu Dhabi, United Arab Emirates

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, BankingIndustries

Requirements

Candidates should have strong experience in CRM management and lifecycle marketing, with hands-on expertise in building complex workflows and automation sequences. A systems-minded approach to translating business processes into automated CRM workflows with minimal oversight is essential. Proficiency with HubSpot or similar CRM platforms, including workflow automation, lead routing, and lifecycle sequence design, is required. Experience working in dynamic, high-growth environments is also necessary. Bonus points for advanced HubSpot certifications, lifecycle marketing and lead nurturing campaign optimization, exposure to fintech, experience with data tools (SQL, BI platforms, ETL pipelines), and comfort operating in a fast-paced, constantly evolving environment.

Responsibilities

The Revenue Operations Analyst will own HubSpot CRM operations, maintain data quality standards, and optimize system performance. They will design, build, and maintain workflows to automate customer journey touchpoints and improve conversion rates, while creating and optimizing sophisticated lifecycle marketing sequences and lead nurturing campaigns. Responsibilities include managing advanced lead routing logic, implementing automated processes to eliminate friction, and partnering with cross-functional teams to translate strategic playbooks into executable CRM processes. The role also involves building and maintaining standard operating procedures for customer lifecycle management, designing scalable systems and workflows, documenting processes, training teams, and continuously optimizing customer journey touchpoints based on performance data. Additionally, the analyst will map and optimize the complete customer lifecycle, build automated sequences for customer activation and reduced time-to-value, design workflow logic for personalized customer experiences, and collaborate with product and customer success teams to resolve journey friction points.

Skills

CRM management

Lifecycle marketing

Workflow automation

HubSpot

Lead routing

Customer journey optimization

Process building

Systems thinking

Keep

Fintech solutions for Canadian SMB payments

About Keep

Keep Technologies Corp. simplifies financial transactions for Canadian small and medium-sized businesses (SMBs) by offering a suite of web and mobile applications. Their main product is a payment card that can be used both virtually and physically, allowing businesses to manage expenses easily. Unlike traditional banking services that often come with high fees and limited rewards, Keep Technologies provides affordable payment solutions with unlimited cashback rewards. Their business model focuses on competitive rates and eliminating hidden fees, particularly for payments to US vendors. Additionally, they prioritize customer support and seamless integration with existing financial systems, making it easy for businesses to adopt their services. The goal of Keep Technologies is to deliver flexible and cost-effective financial tools that enhance the financial management of Canadian SMBs.

Toronto, CanadaHeadquarters

2021Year Founded

$10.4MTotal Funding

EARLY_VCCompany Stage

FintechIndustries

11-50Employees