AI & Workflow Automation Manager

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail Technology, AI & AutomationIndustries

Requirements

Candidates should possess 3–6 years of experience in product ops, technical operations, internal tools, or automation enablement, with hands-on experience building workflow automations using tools like n8n.io, Zapier, Make.com, Retool, or similar. They should also demonstrate deep fluency with generative AI tools, including ChatGPT and prompt engineering, along with a strong grasp of business operations and the ability to rapidly map and optimize workflows. Experience integrating multiple systems (e.g., Google Workspace, Slack, CRMs) into cohesive flows and comfort with light scripting, API calls, or working with low-code platforms are required.

Responsibilities

The AI & Workflow Automation Manager will lead automation initiatives using platforms like n8n.io and ChatGPT Custom GPTs to eliminate repetitive, manual work, build and deploy end-to-end workflows spanning tools like Google Sheets, Slack, email, and custom databases, collaborate with cross-functional teams to identify pain points and develop automation candidates, prototype and iterate quickly to deliver working automation MVPs, educate and empower teams to adopt and scale automations, continuously improve platform tooling by standardizing and evolving internal libraries of reusable automations and GPTs, and report on outcomes—tracking time savings, efficiency gains, and adoption metrics. They will also work directly with brand executives, functional leaders, and CSC platform teams to bring automation to life and shape the way work happens across a platform doing hundreds of millions in revenue.

Skills

n8n.io

ChatGPT

Custom GPTs

Google Sheets

Slack

databases

workflow automation

prompt engineering

generative AI

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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