\u003Cbr />Who We're Looking For\u003C/h1>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">You have strong experience in CRM management and lifecycle marketing, with hands-on expertise in building complex workflows and automation sequences.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">You're systems-minded and excel at translating business processes into automated CRM workflows with minimal oversight.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">You're passionate about customer journey optimization and building processes that eliminate friction for both customers and internal teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">You work well across teams and can translate strategic playbooks into executable CRM processes.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">You're highly proficient with HubSpot (or similar CRM platforms) and excel at workflow automation, lead routing, and lifecycle sequence design.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">You enjoy working in dynamic, high-growth environments where process optimization and customer experience improvements have immediate impact.\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cbr />Bonus Points If You Have:\u003C/h1>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Advanced HubSpot certifications or deep expertise in complex workflow automation\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with lifecycle marketing and lead nurturing campaign optimization\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Exposure to fintech or interest in the financial technology space\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Comfort operating in a fast-paced, constantly evolving environment\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with data tools (SQL, BI platforms, ETL pipelines)\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cbr />Key Responsibilities\u003Cbr />\u003C/h1>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>CRM Operations & Lifecycle Management:\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Own HubSpot CRM operations, maintaining data quality standards and optimizing system performance\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Design, build, and maintain workflows that automate customer journey touch points and improve conversion rates\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Create and optimize sophisticated lifecycle marketing sequences and lead nurturing campaigns\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Manage advanced lead routing logic and assignment rules to optimize conversion and workload distribution\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Implement automated processes that eliminate friction for both customers and internal teams\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cbr />\u003Cstrong>Process & Playbook Operationalization:\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Partner with Success, Activation, and Support teams to translate strategic playbooks into executable CRM processes\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Build and maintain standard operating procedures for customer lifecycle management\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Design systems and workflows that scale with business growth and eliminate manual bottlenecks\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Document processes and train teams on new workflows and automation capabilities\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Continuously optimize customer journey touchpoints based on performance data\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Customer Journey Optimization:\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Map and optimize the complete customer lifecycle from initial contact through retention\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Build automated sequences that improve customer activation and reduce time-to-value\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Design workflow logic that personalizes customer experiences based on behavior and segmentation\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Collaborate with product and customer success teams to identify and resolve journey friction points\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Implement feedback loops that continuously improve customer experience automation\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cbr />\u003Cstrong>Strategic Analysis & Revenue Support:\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Support leadership with insights on customer acquisition, activation, and retention patterns\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Conduct analysis to identify opportunities for process improvement and conversion optimization\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Provide analytical support for customer lifecycle optimization and growth planning\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cbr />\u003Cbr />Why You Should be Excited About This Role:\u003C/h1>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Own the CRM and lifecycle operations that directly power our customer experience and growth.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Build the automated systems and processes that will scale Keep's customer operations across North America.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Work directly with leadership to shape how our customer journey evolves as we expand.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Take ownership of the workflows and automation that eliminate friction for thousands of business customers.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Collaborate with a smart, driven team that values trust, innovation, and customer-centric thinking.\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cbr />Why Join Keep?\u003C/h1>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">We're building a modern financial ecosystem for SMBs across Canada, the U.S., and Mexico.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Join a team rewriting the rules of business banking, supported by leading fintech investors.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Work in a remote-friendly, high-ownership culture that prizes clarity and speed.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Build in a company where customer experience and process optimization drive decision-making.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Help reshape how small businesses experience financial services through operational excellence.\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cbr />Why This Might Not Be a Good Fit:\u003C/h1>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">If you prefer heavily structured environments with strict processes and hand-holding, our autonomous culture might feel uncomfortable.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">If you avoid ambiguity or prefer slow, incremental changes, our fast pace and experimentation may be overwhelming.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">If you're not comfortable collaborating across functions, you may find our team dynamic challenging.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">If you're looking for a narrowly defined role with little variation, our evolving startup structure might not be a match.\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cbr />What's the Interview Process Like?\u003C/h1>\u003Col style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>HR Screening (30 min):\u003C/strong> A conversation to understand your experience and explore cultural fit.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Hiring Manager Interview (30 min):\u003C/strong> A discussion focused on CRM and lifecycle management skills related to the job and culture fit.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>GTM Interview(30 min):\u003C/strong> A higher-level conversation covering strategic thinking and collaboration across teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Project Presentation:\u003C/strong> Share your approach to a real-world CRM workflow and lifecycle optimization scenario in a structured, collaborative setting.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>References Check\u003C/strong>\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Offer 🎉\u003C/strong>\u003C/p>\u003C/li>\u003C/ol>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch1>\u003Cstrong>Want to Learn More?\u003C/strong>\u003C/h1>\u003Cp style=\"min-height:1.5em\">Head over to our \u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.trykeep.com/\">webpage\u003C/a> to discover more about us. Take a peek at our \u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.glassdoor.com/Overview/Working-at-Keep-Canada-EI_IE8826883.11,22.htm\">Glassdoor\u003C/a> profile to see what our Keepers are saying, and stay tuned for exciting updates on our \u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/trykeep/\">LinkedIn\u003C/a> page and learn about our values and benefits on our \u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.trykeep.com/careers\">career page\u003C/a>.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch1>\u003Cstrong>Commitment to Diversity and Inclusion\u003C/strong>\u003C/h1>\u003Cp style=\"min-height:1.5em\">Keep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.\u003C/p>","https://jobs.ashbyhq.com/keep/769ca650-71f1-4589-8a3f-78c3a3843344",{"id":54,"name":55,"urlSafeSlug":55,"logo":56},[86,89],{"city":87,"region":87,"country":88},"Abu Dhabi","United Arab Emirates",{"city":21,"region":21,"country":27},"2025-09-25T09:37:13.485Z","Candidates should have strong experience in CRM management and lifecycle marketing, with hands-on expertise in building complex workflows and automation sequences. A systems-minded approach to translating business processes into automated CRM workflows with minimal oversight is required. Proficiency with HubSpot or similar CRM platforms, including workflow automation, lead routing, and lifecycle sequence design, is essential. Experience working in dynamic, high-growth environments is preferred. Bonus points for advanced HubSpot certifications, lifecycle marketing and lead nurturing campaign optimization, exposure to fintech, comfort in fast-paced environments, and experience with data tools like SQL, BI platforms, or ETL pipelines.","The Revenue Operations Analyst will own HubSpot CRM operations, maintain data quality standards, and optimize system performance. They will design, build, and maintain workflows to automate customer journey touch points and improve conversion rates. Responsibilities include creating and optimizing lifecycle marketing sequences and lead nurturing campaigns, managing lead routing logic, and implementing automated processes to reduce friction. The role involves partnering with Success, Activation, and Support teams to translate strategic playbooks into executable CRM processes, building standard operating procedures, and designing scalable systems. They will also document processes, train teams on new workflows, and continuously optimize customer journey touchpoints based on performance data. Additionally, the analyst will map and optimize the complete customer lifecycle, build automated sequences for activation and time-to-value, and collaborate with product and customer success teams to resolve journey friction points.",{"employment":94,"compensation":99,"experience":100,"visaSponsorship":110,"location":112,"skills":113,"industries":122},{"type":95},{"id":96,"name":97,"description":98},"7b45c8cf-5aad-4473-9b42-e655134195c8","Full Time","Commit to a standard 40-hour workweek, usually with full benefits.",{"minAnnualSalary":21,"maxAnnualSalary":21,"currency":21,"details":21},{"experienceLevels":101},[102,106],{"id":103,"name":104,"description":105},"d9dd41a2-3551-412f-981e-de2bc1e7bb34","Mid-level (3 to 4 years)","Build upon established skills and take on more responsibility.",{"id":107,"name":108,"description":109},"9f0ed8d0-b24f-43cb-84c3-62a181e19994","Senior (5 to 8 years)","Bring extensive experience to lead projects and mentor others.",{"type":111},3,{"type":111},[114,115,116,117,118,119,120,121],"CRM management","Lifecycle marketing","Workflow automation","HubSpot","Lead routing","Customer journey optimization","Process building","Systems thinking",[123,124],{"id":53,"name":52},{"id":125,"name":126},"00000000-0000-0000-0000-000000000000","Banking",["Reactive",128],{"$ssite-config":129},{"env":130,"name":131,"url":132},"production","nuxt-app","https://jobo.world",["Set"],["ShallowReactive",135],{"company-Keep":-1,"company-jobs-6294ff36-f1d6-4021-b75f-734b7b2b3921-carousel":-1},"/company/Keep",{}]