Forma.ai

Revenue Operations Associate

Pune, Maharashtra, India

Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Sales Technology, FintechIndustries

About Forma.ai

Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big!

About the Team

The Customer Operations team is at the heart of Forma.ai's mission. This team has a direct impact on the growth of Forma.ai. They are results-driven and solutions-minded. The Customer Operations team works closely with our customers, helping them to understand and take advantage of all the features Forma.ai offers and ensuring that they get the most value from the platform.

What You'll Be Doing

Reporting & Dashboarding

  • Design, maintain, and enhance dashboards in BI tools (e.g., Looker Studio, Salesforce/HubSpot reports) to monitor marketing campaign performance, sales pipeline health, lead flow, and conversion metrics
  • Automate recurring reports and implement self-serve analytics capabilities for GTM teams

Data Analysis & Insights

  • Analyze funnel performance from top-of-funnel marketing campaigns to bottom-of-funnel sales outcomes
  • Provide regular insights into key KPIs like campaign ROI, customer acquisition cost (CAC), and attribution across channels
  • Support A/B testing initiatives, sales activity analysis, and segmentation strategies

Scripting & Automation

  • Write Python and SQL scripts to extract, clean, and structure data from external sources (e.g., job boards, press releases, M&A feeds, web scraping APIs)
  • Build automated enrichment pipelines to augment CRM and marketing data with third-party insights (e.g., firmographics, hiring activity, technology stack, funding events)

Data Quality & Tooling

  • Take ownership of data cleanliness and integrity across GTM systems (e.g., Salesforce, HubSpot, Databricks), including investigating issues, proposing solutions, and manually resolving historical data problems when necessary
  • Maintain and improve key GTM logic — including lead scoring models, lifecycle stage transitions, attribution frameworks, and related automation rules — ensuring they are well-defined, consistent, and actionable

What We're Looking For

  • Background in Engineering, Commerce, Mathematics and/or Statistics
  • Natural curiosity about AI and emerging technologies — especially where they intersect with automation, data, and workflow orchestration across the GTM stack
  • Familiarity with B2B go-to-market motions and how to measure their effectiveness
  • Experience in report building, data analysis and workflow automation within a GTM tech stack (e.g. Salesforce, HubSpot, Gong, BI tools)
  • Proficiency in SQL or Python and familiarity with at least one BI tool (e.g., Power BI, Looker, Tableau)
  • 3-5 years of related experience
  • High achiever with a strong sense of ownership
  • Ability to take ownership and run tasks in a fast-paced and evolving environment

Our Values

  • Work well, together. We’re real. We have kids and pets. Mortgages and student loans. We’re in this together, so no matter how brilliant any one of us is, we always play nice with one another – no exceptions.
  • Be precise. Be relentless. We believe complacency breeds failure, so we set new goals as quickly as we achieve them. We persist in the face of adversity, learn from our mistakes, and push each other to continuously improve. The status-quo is kryptonite.
  • Love our tech. Love our customers. Our platform solves a very complex problem in a currently underserved market. While everyone at Forma isn’t customer-facing, we’re all customer-focused. Maybe even slightly customer-obsessed.

Skills

Python
SQL
Looker Studio
Salesforce Reports
HubSpot Reports
BI Tools
Data Analysis
Reporting
Dashboarding
A/B Testing
CRM
Marketing Automation
Web Scraping
API Integration
Data Extraction
Data Cleaning
Data Structuring
Sales Compensation
Customer Operations

Forma.ai

Platform for optimizing sales compensation strategies

About Forma.ai

Forma.ai provides a platform designed to help businesses improve their sales compensation strategies. The platform allows users to model different compensation plans in real-time, enabling them to test various ideas against historical data. This helps businesses understand the potential costs and benefits of new compensation strategies before implementing them. Forma.ai stands out from competitors by focusing on real-time modeling, which allows for quick adjustments and informed decision-making. The goal of Forma.ai is to empower businesses, from small startups to large corporations, to turn their sales compensation into a strategic advantage.

Toronto, CanadaHeadquarters
2016Year Founded
$56.4MTotal Funding
SERIES_BCompany Stage
Enterprise Software, Financial ServicesIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Parental Leave
Professional Development Budget
Company Equity

Risks

Integration challenges from SeaMonster acquisition may disrupt service delivery.
Shift to usage-based pricing models could affect Forma.ai's revenue stability.
Increased competition from data automation platforms like Syncari threatens market position.

Differentiation

Forma.ai uses real-time modeling to optimize sales compensation strategies.
The platform allows businesses to test and implement new compensation ideas easily.
Forma.ai's acquisition of SeaMonster enhances its activity-based sales incentives capabilities.

Upsides

Recent USD$45M Series B funding boosts product development and market expansion.
Acquisition of SeaMonster positions Forma.ai as a leader in activity-based incentives.
Trend towards usage-based pricing could broaden Forma.ai's business appeal.

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