[Remote] GTM Data Manager at Clio

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Tech, SaaSIndustries

Requirements

Minimum of 5 years of experience in a data stewardship or data analytics role, preferably in the SaaS industry in Revenue Operations, Data Operations, or related fields
Experience of successful database integrations post M&A or after partnership agreements
Experience of managing and QAing offshore/overseas data analysts
Action-oriented – drives others to take timely action and identifies and seizes new opportunities
Effective communicator with strong verbal and written communication skills, able to communicate with stakeholders of all levels
Accountable – accepts responsibility for successes and failures of own work
Highly organized, with the ability to synthesize information, experience, and inputs to determine the best course of action
Forward thinking, ensuring projects and priorities align with company OKRs and team initiatives
Team connector, encouraging team members to work toward common goals
Comfortable in ambiguity, able to define best course of actions and find solutions despite incomplete information
Proactive collaborator, able to work effectively in cross-functional teams

Responsibilities

Overseeing the integration of AI tools (Clay, Perplexity AI, ChatGPT, Hunter, Python web-scraping libraries) and manual validation processes for effective data enrichment and validation
Directing the work of overseas data analysts, ensuring quality, productivity, and SLA adherence
Managing data source identification, controls monitoring, data quality frameworks, and data management
Driving workshops independently with business stakeholders to understand their use cases and implementing solutions to address GTM group pain points
Establishing and enforcing scalable data quality processes, including automated checks, deduplication, enrichment, and regular data governance reviews
Tracking and improving current data quality and accuracy levels to reach GTM data accuracy benchmarks
Monitoring monthly record ingestion and managing the deduplication process in Salesforce, Hubspot, and Marketo
Serving as the point of contact for data vendor relationships (ZoomInfo, Openprise, etc.) and managing consumption of credits to minimize the cost of data enrichment
Defining and gathering business functional data quality rules for core customer and sales metrics
Optimizing data hierarchy structures and leading hierarchy enrichment/attribution initiatives
Understanding downstream impacts and communicating data changes effectively

Skills

Key technologies and capabilities for this role

Pythonweb-scrapingClayPerplexity AIChatGPTHunterdata enrichmentdata validationdata governancedata qualitystakeholder management

Questions & Answers

Common questions about this position

Is this role remote or hybrid, and where can it be based?

The role can be based in Clio's Vancouver, Calgary, or Toronto offices (hybrid) or fully remote in the US.

What technical tools will I work with in this role?

You'll oversee integration of AI tools like Clay, Perplexity AI, ChatGPT, Hunter, and Python web-scraping libraries, plus manage data in Salesforce, Hubspot, Marketo, and vendor relationships with ZoomInfo and Openprise.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the team culture like at Clio for this role?

You'll join a high-performing team of SaaS veterans who value excellence, initiative, and problem-solving, driven by results and motivated by collective success.

What qualities make a strong candidate for this GTM Data Manager role?

Strong candidates are action-oriented, driving timely action and seizing opportunities, and effective communicators with strong verbal and written skills.

Clio

Legal practice management software provider

About Clio

Clio provides legal practice management software that helps law firms operate more efficiently. Its two main products, Clio Grow and Clio Manage, serve different purposes: Clio Grow enhances the client intake process and engagement, while Clio Manage allows firms to organize tasks, manage cases, handle documents, and process payments in one platform. Clio caters to a diverse clientele, from solo practitioners to large firms, and operates on a subscription model, charging users monthly or annually for access to its software. The goal of Clio is to improve the efficiency of legal practices and reduce administrative burdens, ultimately supporting their growth.

Burnaby, CanadaHeadquarters

2008Year Founded

$1,279.9MTotal Funding

SERIES_FCompany Stage

LegalIndustries

1,001-5,000Employees

Benefits

Company equity

401k

Parental leave options and stipend

Flexible paid time off

Stipend to support WFH

Various wellness benefitsand programs

Risks

Emerging AI-driven legal tech startups could challenge Clio's market share.

Staying private may limit Clio's access to public market capital.

Significant investment in AI and expansion may strain Clio's resources.

Differentiation

Clio offers a comprehensive suite for law firm management, including client intake and payments.

Clio's products, Clio Grow and Clio Manage, streamline operations for legal professionals.

Clio's cloud-based platform supports solo practitioners and large law firms alike.

Upsides

Clio raised $900M in 2024, marking the largest Canadian software funding round.

Clio plans to enhance AI capabilities and expand into international markets.

Clio's subscription model generates $200M in annual recurring revenue.

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