Netsuite Implementation Lead
TeamsharesFull Time
Senior (5 to 8 years)
Candidates should possess a Bachelor's degree or equivalent experience, with at least 8 years of experience in the Wealth (Retirement Defined Contribution) industry and 8 years of experience in Implementation Project management. Experience with the OMNI recordkeeping system and data integration/exchange with business clients is strongly preferred. Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint, is required, along with the ability to manage changing priorities and oversee large market project management functions.
The Retirement (Wealth) Implementation Manager will manage the transition of new business products and services, as well as enhancement projects for existing clients, through effective project management and service delivery. This includes project managing complex takeovers and upgrades, acting as a liaison between clients and internal/external parties, and demonstrating technical knowledge of multiple products to gather requirements and provide solutions. The role involves facilitating data exchange, resolving customer inquiries, providing differentiated service experiences, and potentially managing a higher workload. Additionally, the manager will utilize internal systems, anticipate customer needs, recommend process improvements, participate in department initiatives, support the Sales and RFP process, and lead cross-departmental initiatives independently to solve issues and drive outcomes.
Provides financial services and retirement solutions
Voya Financial offers a range of financial services, including retirement plans, investment management, and insurance products, to help individuals and businesses achieve financial wellness. Their services cater to individuals seeking retirement planning, employers looking to enhance employee benefits, and institutions needing tailored investment management. Voya stands out from competitors through its commitment to inclusiveness and corporate responsibility, which helps attract clients and talent. The company's goal is to build long-term relationships with clients, ensuring they achieve financial confidence and a fulfilling life.