Retail Supervisor at Columbia Sportswear Company

Orlando, Florida, United States

Columbia Sportswear Company Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, ApparelIndustries

Requirements

  • No specific education required (High School Diploma or GED preferred)
  • 2-5 years of experience in position or specialization
  • Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools
  • Ability to use judgment to identify and resolve day-to-day technical and operational problems
  • Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers
  • Ability to work in a frequently active, physical environment (adjusting/moving items up to 40 lbs., exposure to dust and noise)
  • Ability to communicate clearly with others
  • Availability to work a flexible retail schedule, which may change seasonally and in response to business trends

Responsibilities

  • Oversees the day-to-day work of associate level staff; provides training, coaching, and direction to ensure associates complete tasks, process shipments, recover and replenish the sales floor, and serve consumers
  • Ensures associates perform cash register transactions (e.g., sales, returns, and exchanges) efficiently and accurately and connects consumers to company loyalty programs and solicits feedback through consumer surveys
  • Supervises and oversees assigned department of responsibility; shares department needs and challenges with store leadership and helps create and execute action plans to resolve
  • Collaborates with store leadership team to ensure accurate execution of procedures and compliance with company policies; works to resolve any problems or errors
  • Creates and maintains a store culture of teamwork; leads by example to high professional standards and demonstrates Columbia Sportswear Company values
  • Assists the Store Manager in the effective running of store operations and provides sales floor leadership to drive sales, sales floor replenishment, and customer service

Skills

Key technologies and capabilities for this role

POS SystemsInventory SystemsCustomer ServiceTeam LeadershipSales Floor ManagementCash HandlingMerchandisingRetail Operations

Questions & Answers

Common questions about this position

What experience is required for the Retail Supervisor position?

Candidates need 2-5 years of experience in the position or specialization, a High School Diploma or GED preferred (no specific education required), and skills operating Inventory and POS systems along with other retail software tools.

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What is the work environment like for this role?

The role involves a frequently active environment that can be physical or strenuous, requiring constant movement, lifting items up to 40 lbs., and potential exposure to dust and noise.

What schedule is required for the Retail Supervisor role?

Availability to work a flexible retail schedule is required, which may change seasonally and in response to location-specific business trends or forecasts, while adhering to all local, state, and federal laws.

What skills make a strong candidate for this Retail Supervisor position?

Strong candidates will have effective communication skills, the ability to use judgment to resolve day-to-day technical and operational problems, and experience providing leadership, training, coaching, and direction to associates.

Columbia Sportswear Company

Designs and sells outdoor apparel and gear

About Columbia Sportswear Company

Columbia Sportswear Company designs and sells a variety of outdoor clothing and gear, including jackets, shirts, pants, shorts, footwear, and accessories like hats and backpacks. Their products are aimed at outdoor enthusiasts, hikers, campers, and active individuals of all ages. Columbia's products are known for their quality and durability, setting them apart from competitors in the outdoor apparel market. The company operates through a direct-to-consumer model, selling via their website, retail stores, and partnerships with other retailers, which helps them reach a wide audience. Their goal is to provide high-quality outdoor gear that enhances the experience of those who enjoy outdoor activities.

Portland, OregonHeadquarters
1938Year Founded
$40KTotal Funding
IPOCompany Stage
Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
401(k) Company Match
401(k) Retirement Plan
Wellness Program
Employee Discounts
Mental Health Support

Risks

The new Cherry Hill Mall store may face challenges in a competitive retail environment.
The Vader Collection may not resonate with Columbia's core customer base.
Strategic shifts by new marketing leadership could impact brand loyalty.

Differentiation

Columbia Sportswear offers innovative outdoor apparel with a strong brand reputation.
The company employs a multi-channel sales strategy for broad market reach.
Columbia's collaborations, like the Star Wars collection, attract niche markets.

Upsides

The rise of outdoor activities post-pandemic boosts demand for Columbia's products.
Collaborations with franchises like Star Wars enhance brand visibility and appeal.
Direct-to-consumer sales and social media marketing reach younger demographics effectively.

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