Retail Consultant - New York/New Jersey

United States

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$110,000 – $160,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Retail TechnologyIndustries

Requirements

Candidates should possess a Bachelor's degree or equivalent experience, with mid to senior-level experience in the retail sector, preferably grocery, including digital transformation or process improvement initiatives. Alternatively, 5+ years in a retail technology client-facing role such as customer success, account management, consulting, project management, change management, or onboarding/training is required. Exceptional communication and interpersonal skills are also necessary.

Responsibilities

The Retail Consultant will ensure retail partners receive exceptional day-to-day support and achieve maximum ROI by managing onboarding and ongoing engagement with stores. Responsibilities include driving change management and adoption, acting as the customer's voice, prioritizing enhancement requests, facilitating internal collaboration, and serving as a strategic advisor to define and implement best practices. The role involves quantifying improvements, monitoring performance, and making data-driven recommendations to deliver measurable results.

Skills

Retail AI

Computer Vision

Deep Learning

Customer Success

Onboarding

Change Management

Client Engagement

Problem-Solving

Communication

Focal Systems

Automates retail operations with AI technology

About Focal Systems

Focal Systems automates and optimizes retail operations for physical stores using artificial intelligence. Its main product, FocalOS, is an operating system that improves store management and inventory processes while increasing financial performance. FocalOS uses battery-powered, WiFi-enabled cameras to scan store shelves every hour, providing retailers with real-time data on inventory levels. This helps retailers manage stock more efficiently and quickly address supply issues. Unlike competitors, Focal Systems focuses specifically on the needs of brick-and-mortar retailers, offering both software and hardware solutions. The company's goal is to enhance operational efficiency and reduce labor costs for retailers, ultimately delivering significant value in the retail technology market.

Menlo Park, CaliforniaHeadquarters

2015Year Founded

$40.7MTotal Funding

SERIES_BCompany Stage

Consumer Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Health Insurance

Paid Time Off

Education grants

Stock Options

Company Equity

Quarterly Team Retreats

Risks

Increased competition from other AI-driven retail startups could erode market share.

Rapid technological advancements may necessitate costly updates to FocalOS.

Potential data privacy concerns from in-store cameras could lead to regulatory scrutiny.

Differentiation

Focal Systems offers AI-driven solutions specifically for brick-and-mortar retail optimization.

Their flagship product, FocalOS, provides real-time, accurate shelf inventory data.

The company uses cost-effective, battery-powered cameras for continuous shelf monitoring.

Upsides

Focal Systems is expanding into the UK market amid high demand for AI solutions.

Partnerships with major retailers like Walmart and Piggly Wiggly enhance market credibility.

The collaboration with Pricer indicates a trend towards comprehensive AI retail solutions.

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