Relationship Director - Academic at Remitly

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Tech, Higher Education, EdTechIndustries

Requirements

Proven experience in relationship management, account management, or business development with large, complex clients (education sector experience highly regarded)
Strong track record of developing and executing commercial growth strategies
Demonstrated success in leading complex commercial negotiations and securing long-term partnerships
Ability to identify and capitalise on new business opportunities, particularly within AI, digital solutions, or SaaS environments
Strong commercial acumen with the ability to align client objectives with business goals
Excellent stakeholder management skills, with the ability to influence decision-makers at senior and operational levels
Exceptional communication and presentation skills, both written and verbal
Strategic thinker who can translate market insights and trends into actionable plans
Collaborative mindset with proven ability to work cross-functionally with marketing, product, and customer success teams
Tertiary qualifications in business, commerce, or a related field (desirable)

Responsibilities

Managing relationships with all customers in territory
Develop and execute commercial growth strategy tailored to the 38 university and 3 PLT key accounts
Cultivate and sustain long-term relationships with key decision-makers at the faculty and student levels
Identify new business opportunities and develop action plans to drive the adoption of AI product offerings
Spearhead initiatives to expand the AI product portfolio across the assigned territory
Monitor market trends and competitor activities to ensure proactive adjustments to the account strategy
Act as the primary point-of-contact for key accounts, ensuring exceptional levels of service and client satisfaction

Skills

Key technologies and capabilities for this role

Relationship ManagementConsultative SalesAccount ManagementSales StrategyAI ProductsMarket AnalysisCustomer RetentionTerritory Management

Questions & Answers

Common questions about this position

What is the work location and flexibility for this role?

The role is based in Sydney, Melbourne, or Brisbane with flexible working encouraged, including combined home/office-based arrangements for a flexible work-life balance.

What are the key requirements for this position?

Candidates need proven experience in relationship management, account management, or business development with large complex clients, a strong track record in commercial growth strategies, success in complex negotiations, ability to identify AI/SaaS opportunities, and excellent stakeholder management and communication skills.

What is the team like at LexisNexis?

The team is a tight-knit group of problem-solvers, hunters, and collaborators passionate about making a difference in legal transformation for academic markets, supporting the Rule of Law and helping small firms thrive.

What does the role involve in terms of responsibilities?

The role focuses on managing relationships with 38 university and 3 PLT key accounts, developing commercial growth strategies, cultivating long-term relationships with decision-makers, identifying AI product opportunities, and acting as the primary point-of-contact for exceptional client service.

What is the salary or compensation for this position?

This information is not specified in the job description.

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees