Relationship Director - Academic at Remitly

Sydney, New South Wales, Australia

Remitly Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Legal Tech, Higher Education, EdTechIndustries

Requirements

  • Proven experience in relationship management, account management, or business development with large, complex clients (education sector experience highly regarded)
  • Strong track record of developing and executing commercial growth strategies
  • Demonstrated success in leading complex commercial negotiations and securing long-term partnerships
  • Ability to identify and capitalise on new business opportunities, particularly within AI, digital solutions, or SaaS environments
  • Strong commercial acumen with the ability to align client objectives with business goals
  • Excellent stakeholder management skills, with the ability to influence decision-makers at senior and operational levels
  • Exceptional communication and presentation skills, both written and verbal
  • Strategic thinker who can translate market insights and trends into actionable plans
  • Collaborative mindset with proven ability to work cross-functionally with marketing, product, and customer success teams
  • Tertiary qualifications in business, commerce, or a related field (desirable)

Responsibilities

  • Managing relationships with all customers in territory
  • Develop and execute commercial growth strategy tailored to the 38 university and 3 PLT key accounts
  • Cultivate and sustain long-term relationships with key decision-makers at the faculty and student levels
  • Identify new business opportunities and develop action plans to drive the adoption of AI product offerings
  • Spearhead initiatives to expand the AI product portfolio across the assigned territory
  • Monitor market trends and competitor activities to ensure proactive adjustments to the account strategy
  • Act as the primary point-of-contact for key accounts, ensuring exceptional levels of service and client satisfaction

Skills

Relationship Management
Consultative Sales
Account Management
Sales Strategy
AI Products
Market Analysis
Customer Retention
Territory Management

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters
2011Year Founded
$423.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend
Office Culture
Flexible PTO, Schedules and Leaves
DEI Learning Opportunities
Community Engagement
Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.
AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.
Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.
The company leverages technology for a seamless user experience via its app and website.
Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.
AI agents in operations could reduce costs and improve Remitly's efficiency.
Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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