Customer Success Architect
ChronosphereFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Key technologies and capabilities for this role
Common questions about this position
Yes, this is a remote position.
This information is not specified in the job description.
Required skills include 3+ years of Mid Market/Enterprise software experience, deep working knowledge of Salesforce CRM, working knowledge of marketing automation systems, and knowledge in web/scripting technologies like HTML, CSS, and JavaScript. Excellent interpersonal, communication, persuasion, presentation, and writing skills are also essential, along with outstanding problem-solving skills.
Qualified is a fast-paced startup environment where employees take on multiple roles.
A strong candidate has 3+ years of Mid Market/Enterprise software experience, deep Salesforce CRM knowledge, marketing automation expertise, technical skills in HTML/CSS/JavaScript, excellent communication and problem-solving abilities, a Bachelor's degree, and a passion for customer success in software solutions.
Conversational marketing and sales automation platform
Qualified.com focuses on conversational marketing and sales automation, offering a platform that allows businesses to engage with website visitors in real-time through chat, voice, and video. This technology helps companies convert visitors into customers by providing immediate assistance and personalized experiences, particularly benefiting B2B clients in various industries. The platform uses AI and machine learning to analyze visitor behavior, enabling businesses to identify and engage high-value prospects effectively. Qualified.com operates on a subscription model, ensuring steady revenue while aiming to enhance customer engagement and drive sales for its clients.