Technical Support Engineer
Aera TechnologyFull Time
Junior (1 to 2 years)
Key technologies and capabilities for this role
Common questions about this position
It's a full-time position with 4 10-hour shifts permanently covering weekends during EMEA hours from 08:00-18:00 UTC, specifically Friday through Monday.
Yes, it's 100% remote work from anywhere in the world with no location-based salary adjustment, but they primarily seek candidates in Europe, Africa, or Middle Eastern timezones.
Candidates need 3+ years of experience providing developer support, proficiency in SQL (ideally PostgreSQL), skills in Linux/Unix and command line, and experience with GitHub Issues and Discussions.
Benefits include 100% remote work, ESOP equity, health/vision/dental coverage (100% for employees, 80% for dependents), generous tech allowance, annual education allowance, and off-sites.
It's a startup with an unstructured, globally distributed team of over 30 nationalities that has collectively founded more than 30 startups, emphasizing collaborative open source and dogfooding their products.
Open-source backend service for developers
Supabase provides an open-source backend as a service (BaaS) platform that helps developers and businesses create scalable applications more easily. It offers real-time databases, authentication, and storage solutions, all designed to integrate smoothly into existing workflows. This means developers can focus on building their applications without needing to spend a lot of time on backend development. Supabase operates on a freemium model, where users can access basic services for free, while advanced features are available through paid subscriptions. This approach allows it to cater to various user needs. What sets Supabase apart from its competitors is its open-source nature, which allows users to customize the platform and benefit from community-driven enhancements. The company aims to provide a reliable and efficient solution for developers, ensuring high uptime for applications that are critical to their users.