Provider Education Manager at Nuna

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Health Tech, Enterprise SoftwareIndustries

Requirements

Candidates must have experience implementing Software as a Service (SaaS) with external clients and at least 3 years of experience in healthcare technology, particularly supporting health plans and value-based payment arrangements. A strong healthcare background, including direct experience with clinicians or physicians, is required, along with expertise in developing and implementing educational programs, preferably in healthcare. Experience with educational technology and software for training content creation and delivery, as well as working in an agile environment, is necessary. Outstanding written and verbal communication, keen problem-solving abilities, and an extremely organized, detail-oriented approach are also essential. Preferred qualifications include a Bachelor's degree or higher in healthcare or education, proven team leadership experience, a track record in fast-paced startups, and strong project management skills.

Responsibilities

The Provider Education Manager will develop and lead role-specific training programs for clinicians and physicians in various formats. They will oversee the creation of engaging, accurate, and compliant educational content, and manage the execution of training sessions to maximize participant engagement and understanding. The role involves evaluating and improving training effectiveness through feedback and assessments, collaborating with stakeholders to align training with organizational and clinical standards, and driving software adoption by leading the use of technology for customer-facing learning content.

Skills

Training Program Development

Educational Content Creation

Clinical Training

Physician Training

Healthcare

Customer Success

Account Management

Patient Engagement

Gamification

Social Support

Nuna

Healthcare technology platform for value-based care

About Nuna

Nuna offers a platform for healthcare providers to manage value-based care (VBC) contracts and programs, streamlining administrative tasks and facilitating faster payments. The platform uses a proprietary data engine to organize and enhance data, allowing providers to focus on improving patient health outcomes rather than administrative burdens. Nuna differentiates itself with features like performance transparency, daily data updates, and dynamic reporting, which help eliminate uncertainty in the payment process. The company's goal is to empower healthcare providers with the tools and insights needed to succeed in the value-based care model.

San Francisco, CaliforniaHeadquarters

2010Year Founded

$175.1MTotal Funding

LATE_VCCompany Stage

Data & Analytics, HealthcareIndustries

201-500Employees

Benefits

Medical, vision, and dental coverage

401(k) plans with company matching

Commuter subsidies

Flexible work-from-home policy

Discretionary time off

Free meals and snacks

Clubs for hikers, the LGBTQIAP+ community, bookworms, karaoke stars, and more

Tech Talks on timely healthcare and technology topics

Presentations given by industry leaders

Create Days (company-wide “hackathons” to solve problems at Nuna and give back to our community)

Fitness discounts and reimbursements

Onsite massages - Weekly meditation sessions guided by Nuna yogis

Team fitness challenges (bike rides, marathons, 7-Minute Workouts, and more)

Risks

Rising competition in value-based care technology may erode Nuna's market share.

Data privacy challenges could impact client trust and regulatory compliance for Nuna.

Healthcare regulation changes may necessitate rapid adaptation of Nuna's platform.

Differentiation

Nuna's platform offers daily data refreshes and dynamic reporting for healthcare providers.

The proprietary data engine harmonizes and enriches data for value-based payment models.

Nuna's platform supports the design and management of value-based care contracts.

Upsides

Increased telehealth adoption boosts demand for Nuna's integrated healthcare platform.

AI advancements enhance Nuna's data engine for precise analytics and predictive modeling.

Growing need for real-time data analytics supports Nuna's daily data refreshes feature.

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