Senior Product Manager, Customer Payments
Mission LaneFull Time
Senior (5 to 8 years)
Candidates should have 3+ years of professional work experience, with a focus on customer or partner-facing roles, and possess excellent organizational and communication skills. The ideal candidate is self-directed, highly motivated, adept at working with diverse teams and geographies, and has project management capabilities.
The Project Manager will coordinate resources for customer support, workshops, and rule diagnostics, ensuring proper customer setup and coordinating events. They will manage and update project information using tools like Smartsheet, confirm kickoff completion, and ensure customer readiness. Responsibilities also include initiating staffing requests, documenting project risks and issues, and managing project plans, progress, forecasts, and budgets for various project types and complexities.
Provides identity security solutions for enterprises
SailPoint provides identity security solutions that help organizations manage and protect digital identities. Its main products, including IdentityIQ, IdentityNow, and File Access Manager, assist businesses in ensuring compliance with regulations, reducing risks, and controlling access to sensitive information. These products work by giving organizations visibility into who has access to what data, allowing them to manage permissions effectively. SailPoint stands out from competitors by utilizing advanced technologies like artificial intelligence and machine learning to enhance its identity governance capabilities. The company's goal is to be a trusted partner for enterprises in navigating the complexities of identity security, ensuring that they can securely manage access to their critical information.