[Remote] Program Manager at Nava

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Experience with Custom Software or Cloud infrastructure programs/projects
Experience working with or for government agencies
Experience with growing agile development teams and managing a project at scale
Ability to demonstrate experience leading projects with significant complexity, including managing milestones, dependencies, and integrations with significant risk, uncertainty or scale
Experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration
Strong communication and interpersonal skills
Ability to detect risks and work collaboratively with the delivery team and program stakeholders to effectively resolve them
Ability to engage clients on a continuing basis to ensure their needs are met or exceeded
Ability to maintain awareness of the broader project landscape and potential for new opportunities and risks
Ability to grow portfolio and manage surge contract line item numbers (CLINs), option years, and negotiations with prime contractors
Experience with contract management and financial management
Ability to set and uphold standards for delivery excellence and client service
Experience participating in developing on and delivering company objectives and key results

Responsibilities

Ensure all contract commitments, milestones, and deliverables stay on track
Maintain strong alignment with the program's vision
Serve as the primary escalation point for contract issues with the COR
Deliver comprehensive monthly status updates to CMS
Ensure resources are deployed effectively to maximize delivery speed and impact
Foster proactive communication across all stakeholders
Address risks before they affect outcomes
Champion process improvements that increase agility and responsiveness
Collaborate with the Product Manager and the Design Lead to ensure discovery necessary for new pilot states
Cultivate strong, trusting relationships with government partners
Proactively detect risks and work collaboratively with the delivery team and program stakeholders to effectively resolve issues
Engage clients on a continuing basis to ensure their needs are met or exceeded
Maintain awareness of the broader project landscape and potential for new opportunities and risks
Grow portfolio and manage surge contract line item numbers (CLINs), option years, and negotiations with prime contractors
Participate in developing on and delivering company objectives and key results

Skills

Nava

Develops software for government service improvement

About Nava

Nava Public Benefit Corporation focuses on improving the delivery of government services through user-friendly software solutions. The company partners with federal, state, and local government agencies to enhance the digital experience for citizens, making services more accessible and effective. Nava's approach involves service design and software development, often resulting in long-term contracts where they provide ongoing support and improvements. They gained initial recognition for their work on HealthCare.gov and have since expanded to other public programs. A key aspect of Nava's operations is its commitment to diversity, equity, and inclusion, ensuring that their workforce reflects the communities they serve. The goal of Nava is to build trust between the government and citizens by transforming how services are delivered, especially during critical times.

Washington, District of ColumbiaHeadquarters

2015Year Founded

$2.1MTotal Funding

DEBT_PPCompany Stage

Government & Public Sector, Social ImpactIndustries

201-500Employees

Benefits

Medical, dental, & vision

20 days of PTO accrued

Unlimited sick leave

Paid parental leave

Sabbatical leave

401k contributions match at 4% of your salary

Flexible work arrangements

$1,000 new home office set up budget, monthly phone allowance

Monthly partial reimbursement for utilities (where applicable)

$2,000 annual tuition & professional development budget

Equity stock options

Employee referral program

Commuter benefits

Risks

Dependence on government contracts exposes Nava to financial instability from budget changes.

AI use in government services may face scrutiny over data privacy and ethics.

Resistance to digital transformation within government agencies could delay project outcomes.

Differentiation

Nava specializes in user-friendly software solutions for government services.

The company is a public benefit corporation focused on social impact projects.

Nava's diverse workforce reflects the communities it serves, enhancing solution equity.

Upsides

Nava's AI-driven solutions enhance public benefits enrollment, increasing accessibility.

Government IT modernization trends offer Nava expansion opportunities in digital transformation.

Strategic partnerships, like with Aquia Inc., boost Nava's cybersecurity and cloud capabilities.

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