Program Manager, SSP at Skylo Technologies

San Diego, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Satellite Communications, IoT, Automotive, TelecommunicationsIndustries

Requirements

5+ years of experience in Program Management (external facing), Customer Success, Customer Onboarding, or a related role
Proven ability to build and maintain relationships at senior management/executive levels
Ability to handle complex, cross functional program execution
Strong leadership skills with a history of building and managing high-performing teams
Strategic thinker with a track record of meeting or exceeding retention and growth targets
Excellent communication, interpersonal, and problem-solving skills
Ability to confidently represent your point of view to senior leadership and influence cross-functional teams
Experience with program management tools and technologies, including JIRA
Comfortable in fast-paced, dynamic environments, adapting quickly to changing priorities
Prior working experience for/with a Satellite Service Provider is desirable
Based in San Diego, CA (remote position)

Responsibilities

Own the operational relationship with our Satellite Service Provider Partners
Own and manage the overall schedule ensuring site completeness, test readiness and other operational parameters required to launch the Skylo Services
Create custom dashboards and reporting tools to provide complete transparency and visibility of the project to anyone at any time associated with the project
Set clear operational milestones and success metrics, ensuring visibility internally and externally across the organization
Act as an effective point of communication and escalation for partner issues, collaborating cross-functionally to resolve challenges
Build and maintain strong, long-lasting relationships with key external stakeholders, serving as their advocate within Skylo
Coordinate with internal Skylo resources to ensure there is a cohesive customer or partner implementation plan
Serve as the day-to-day primary interface with satellite partners to understand deployment and testing timelines and ensure necessary dates and deliverables are met on schedule
Provide internal and external visibility for all aspects of the program, including tools & dashboards and pro-active tracking of results

Skills

Key technologies and capabilities for this role

Program ManagementVendor ManagementTimeline ManagementDeliverables TrackingDashboard ToolsCross-Functional CollaborationRisk TrackingStrategic LeadershipTactical ExecutionStakeholder Management

Questions & Answers

Common questions about this position

Is this a remote position?

This is a remote position that requires the employee to be based in San Diego, CA.

What experience level is required for this role?

The role requires 5+ years of experience in Program management.

What are the main responsibilities of the Program Manager?

The role involves owning the operational relationship with Satellite Service Provider Partners, managing overall schedules for site completeness and test readiness, creating dashboards for transparency, setting milestones, acting as a communication point for issues, building stakeholder relationships, and coordinating internal resources.

What is the salary range for this position?

This information is not specified in the job description.

What makes a strong candidate for this Program Manager role?

A strong candidate will have 5+ years of program management experience, the ability to manage cross-functional teams spanning sales, engineering, operations, marketing, and legal, and skills in building partner relationships, creating dashboards, and ensuring schedule adherence.

Skylo Technologies

Satellite-based connectivity for remote communication

About Skylo Technologies

Skylo Technologies provides satellite-based connectivity solutions that enhance communication for existing devices in remote locations. By partnering with established satellite providers, Skylo extends coverage without the need to build its own satellites, allowing for a more cost-effective service. This is particularly beneficial for industries like energy, logistics, and healthcare, where operations often occur in isolated areas. Skylo's services include two-way GPS and messaging, which are crucial for monitoring the electrical grid, ensuring the safety of remote workers, and facilitating critical deliveries such as vaccines. The company charges customers based on coverage needs, number of connected devices, and data usage, aiming to provide affordable communication solutions for businesses and individuals.

Mountain View, CaliforniaHeadquarters

2017Year Founded

$148.8MTotal Funding

LATE_VCCompany Stage

Energy, Social Impact, HealthcareIndustries

51-200Employees