Program Manager (Client Services) at Adobe

Singapore

Adobe Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • Bachelor’s degree, preferably in Computer Science or a related field
  • 10+ years of experience as a project manager, delivering large enterprise-based Content Management or Digital Marketing solutions
  • Outstanding attention to detail
  • Ability to manage large single projects or multiple smaller projects concurrently
  • Professional project management qualification, such as PRINCE2, PMI or equivalent experience
  • Experience in delivering projects using agile methodologies like SCRUM
  • Proficiency in project delivery tools such as JIRA, Trello, etc
  • Skilled in using Microsoft Project and Excel for project management
  • Strong verbal, written, and presentation communication skills at all organizational levels
  • Strategic problem solver, capable of aligning day-to-day details with broader business objectives
  • Proven ability to facilitate executive-level discussions
  • Experience leading virtual internal teams to deliver findings and recommendations at an executive level
  • Willingness to travel regularly within South Asia

Responsibilities

  • Lead large services engagements to implement Adobe Experience Cloud solutions and maximise customers ROI in Adobe solutions
  • Manage cross-functional teams in delivering Adobe projects from inception to completion, providing direction and prioritization to meet customer needs
  • Ensure the effective use of Adobe Consulting Methodology processes and procedures
  • Lead business consulting efforts to scope projects, identify, gather, and analyze requirements, and define key business drivers for effective solutions
  • Coordinate the project estimation process
  • Plan, monitor, and report on project execution
  • Manage project risks, issues, actions, and decisions
  • Handle project resourcing and commercials, including forecasting, time management, invoicing, and project P/L
  • Complete project communication plans for clients and partners, as well as internally within Adobe
  • Ensure projects meet quality standards
  • Actively participate in PMO practice development
  • Achieve a billable utilization goal

Skills

Adobe Experience Cloud
Program Management
Project Management
Cross-functional Team Management
Business Consulting
Project Scoping
Requirements Analysis

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters
1994Year Founded
$668.9MTotal Funding
IPOCompany Stage
Consumer Software, Enterprise Software, DesignIndustries
10,001+Employees

Benefits

Company Equity
401(k) Company Match

Risks

Emerging AI-driven design tools offer similar functionalities at lower costs.
Open-source alternatives may attract users away from Adobe's subscription model.
Data privacy concerns could affect trust in Adobe's cloud services.

Differentiation

Adobe offers a comprehensive suite for content creation, marketing, and document management.
Adobe's subscription model includes special pricing for students, teachers, and businesses.
Adobe integrates advanced analytics with Experience Cloud for data-driven marketing.

Upsides

Generative AI tools enhance Adobe's content creation and editing efficiency.
Remote work boosts demand for Adobe's cloud-based document management solutions.
AR's popularity in marketing benefits Adobe's 3D and AR tools.

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