Head of Engagement, US

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Scientific Data, AI Cloud, Life Sciences, BiotechnologyIndustries

Requirements

Candidates must have a demonstrated history of building and leading high-performing delivery or engagement teams, with experience managing critical activities and consistently delivering complex data solutions in challenging scenarios. A customer-centric approach and a passion for delivering value within the Life Sciences industry are essential, along with embodying the principles of extreme ownership.

Responsibilities

The Head of Engagement, US will develop and execute a delivery motion to drive customer satisfaction and meet renewal targets. They will collaborate with Sales leadership on new business opportunities and customer enhancement requests, staying current on industry trends to position TetraScience as a thought leader. This role involves coordinating cross-functional teams for complex implementations, defining account-specific plans with Sales, maintaining customer relationships for retention and expansion, and managing renewal forecasting and reporting.

Skills

Engagement Leadership

Program Management

Customer Success

Value Delivery

Renewals

Expansion

Scientific Data

AI Cloud

Lab Data Management

TetraScience

Cloud platform for scientific data management

About TetraScience

TetraScience offers a cloud-based platform called the Scientific Data Cloud, which helps biopharmaceutical companies manage and harmonize their scientific data for research and development, quality assurance, and manufacturing. The platform connects various lab instruments and software, streamlining data management and significantly reducing task completion time. TetraScience's vendor-neutral and open design allows it to work with any lab equipment, making it a flexible solution in the life sciences sector. The company's goal is to enhance scientific outcomes by preparing data for artificial intelligence and machine learning applications.

Boston, MassachusettsHeadquarters

2019Year Founded

$113.8MTotal Funding

SERIES_BCompany Stage

AI & Machine Learning, Biotechnology, HealthcareIndustries

51-200Employees

Benefits

Unlimited PTO

100% company paid health, dental, & vision

Company paid life insurance

401k savings

Company paid disability insurance

Equity program

Flexible work arrangements

Risks

Rapid AI development may outpace TetraScience's integration capabilities, risking obsolescence.

Dependency on partners like Google Cloud and NVIDIA could pose risks if disrupted.

International expansion may expose TetraScience to regulatory and compliance challenges.

Differentiation

TetraScience offers a vendor-neutral, open, cloud-native platform for scientific data management.

The platform integrates with any lab equipment or software, enhancing flexibility and adaptability.

TetraScience's Scientific Data Cloud centralizes and harmonizes data, preparing it for AI/ML applications.

Upsides

Partnerships with NVIDIA and Google Cloud enhance AI-native scientific datasets and capabilities.

Collaboration with Databricks accelerates the Scientific AI revolution in life sciences.

Bayer AG partnership maximizes scientific data value, driving innovation in biopharma.

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