Professional Services Consultant (US Shift) at MindTickle

Pune, Maharashtra, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Candidates should possess a Bachelor’s degree in a relevant field, along with at least 3 years of experience in professional services consulting, particularly within a SaaS environment, and a strong understanding of customer enablement strategies. Experience with implementation and project management methodologies is beneficial, and the ability to build strong relationships with stakeholders is essential.

Responsibilities

The Professional Services Consultant will run project kick-offs, define implementation plans, consult on post-launch activities, facilitate project review meetings, and create and manage implementation plans in collaboration with customer stakeholders. They will also prepare customer teams to successfully manage MindTickle, advise on platform configuration, build trusted relationships, provide recommendations on communication and change management, ensure quick time to value, guide customers on performance data analysis, maintain accurate project documentation, deliver strategic guidance, collaborate with cross-functional teams, and participate in industry knowledge sharing activities.

Skills

Project Management

Implementation Planning

Customer Enablement

SaaS Configuration

User Administration

Content Organization

Reports

Analytics

Stakeholder Management

Program Launch

MindTickle

Sales readiness and enablement platform

About MindTickle

MindTickle provides sales readiness and enablement solutions through a platform that focuses on training sales teams using micro-learning, social interactions, and gamified methods. The platform delivers small, digestible learning content that engages users and enhances their training experience. MindTickle caters to a diverse range of clients, from small businesses to large enterprises, particularly in customer-centric industries like MedTech and technology. Unlike many competitors, MindTickle offers a subscription-based software as a service (SaaS) model, allowing clients to access their tools based on user needs and service levels. Key features of the platform include virtual coaching tools, data-driven insights, and readiness assessments, all aimed at improving sales skills and customer interactions. The company's goal is to continuously enhance sales capabilities and ensure teams are well-prepared to deliver exceptional customer experiences.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$273.6MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Enterprise Software, EducationIndustries

501-1,000Employees