SaaS Implementation Manager
VetcoveFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Chicago, Illinois, United States
Key technologies and capabilities for this role
Common questions about this position
This information is not specified in the job description.
This is a 100% remote position from select locations in the United States, with an opportunity for a hybrid schedule for candidates in the Chicago, IL metro area. The role requires working 8:30 am - 5:00 pm Japan Standard Time (JST), for example 6:30 pm - 3:00 am CST, to support APAC customers.
The role requires a mastery-level understanding of Keeper's complex technical SaaS products, expertise in configuring solutions to client needs, technical troubleshooting, and attention to detail for project risk management.
Keeper Security offers a fast-growing cybersecurity company environment focused on transforming cybersecurity with intuitive, end-to-end encrypted solutions, where you'll collaborate closely with customers and the Director of Implementation.
A strong candidate is driven, has mastery-level expertise in complex SaaS products, excels at tailoring solutions to client needs, provides technical support and troubleshooting, and proactively manages project risks.
Cybersecurity solutions for data protection
Keeper Security provides cybersecurity solutions aimed at protecting sensitive data for individuals and businesses. Its main product is a zero-knowledge security platform, which means that the company cannot access the data stored by its users, ensuring high levels of privacy and security. This platform is scalable, allowing it to adapt to the needs of various organizations, from small businesses to large enterprises. Unlike many competitors, Keeper Security is recognized for its extensive audits and certifications, which enhance user trust. The company operates on a subscription-based model, offering tailored plans for personal, family, student, business, and enterprise use, with options for multi-year commitments that provide savings. The goal of Keeper Security is to deliver reliable data protection while ensuring continuous updates and support for its users.