Sr. SaaS Configuration Specialist
Research InnovationsFull Time
Senior (5 to 8 years)
Key technologies and capabilities for this role
Common questions about this position
The starting salary is $21.63 per hour.
This is an onsite position requiring work 5 days a week in the Lehi, UT building.
Requirements include 2-3 years of experience providing support for multiple online software or SaaS products and/or IT experience, strong problem-solving abilities, excellent verbal and written communication skills, ability to handle multiple tasks under pressure, and familiarity with support systems like Salesforce, Zendesk, and others.
Podium has an open and transparent culture, as highlighted in their company culture video.
Benefits include life insurance, long and short-term disability coverage, paid maternity and paternity leave, fertility benefits, generous vacation time, excellent medical, dental, and vision benefits, 401k plan, bi-annual swag drops, and location perks like a gym with professional coaches.
Streamlines local business communications and payments
Podium delivers a multi-product platform specifically designed for local businesses, combining AI technologies to enhance communication, facilitate payments, and manage text marketing campaigns effectively. The company's robust features, including review generation, webchat, text messaging, and phone call management, not only optimize day-to-day operations but also drive local business growth. Working at Podium offers the opportunity to contribute to innovative solutions that make significant impacts in how local businesses engage with their customers and manage their services efficiently.