[Remote] Customer Service Representative at Jerry

Phoenix, Arizona, United States

Jerry Logo
$37,440 – $43,680Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Insurance, Customer ServiceIndustries

Skills

Key technologies and capabilities for this role

Customer ServiceCommunication SkillsProblem-SolvingCustomer Inquiry HandlingIndependent WorkTeamwork

Questions & Answers

Common questions about this position

What is the salary for the Customer Service Representative position?

The salary is $18.00 - $21.00 per hour.

Is this Customer Service Representative role remote?

Yes, this is a fully remote position with work equipment provided.

What skills are required for the Customer Service Representative role?

Required skills include a P&C License (expected within 60 days after starting), excellent communication skills, ability to handle customer inquiries and resolve issues effectively, strong problem-solving skills, and ability to work independently and as part of a team.

What benefits are offered for this position?

Benefits include medical, dental, and vision insurance, 401K match, ability to work remotely with equipment provided, ongoing training and mentorship from the leadership team, and access to over 55 insurance carriers.

How should I apply for the Customer Service Representative job?

Interested candidates should contact recruiting@getjerry.com.

Jerry

Digital platform for car insurance and services

About Jerry

Jerry is a digital platform that helps car owners manage their expenses by providing a mobile app called AllCar™. This app allows users to compare insurance policies, refinance car loans, and monitor repair costs, while also rewarding good driving habits. Jerry stands out from competitors by offering a user-friendly experience that can lead to significant savings, with some users reporting reductions in insurance payments of up to $300 per month. The company's goal is to simplify car ownership by providing a comprehensive solution for insurance, financing, and maintenance.

Palo Alto, CaliforniaHeadquarters
2017Year Founded
$222.8MTotal Funding
DEBTCompany Stage
Automotive & Transportation, Consumer Software, FintechIndustries
201-500Employees

Benefits

401K / Retirement Plan
Performance Bonus
Dental Insurance
Health & Wellness Package
Paid Time Off

Risks

Data privacy scrutiny may challenge Jerry's operations and regulatory compliance.
Rising pedestrian accidents could increase insurance premiums, affecting competitive rates.
New features like GarageGuard require significant investment, straining financial resources.

Differentiation

Jerry offers a comprehensive app for car insurance, loans, and maintenance.
The AllCar™ App rewards users for safe driving habits, enhancing user engagement.
Jerry simplifies car ownership with a seamless process for switching insurance providers.

Upsides

Recent $110M funding boosts Jerry's service expansion and tech infrastructure.
AI integration in insurance comparison enhances personalized offerings and customer satisfaction.
GarageGuard and DriveShield features attract users with comprehensive car management solutions.

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