Bilingual Licensed Customer Service Agent
Kin Insurance48,000 - 50,000 USD/year
- Full Time
- Entry Level & New Grad
$37,440 – $43,680Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Insurance, Customer ServiceIndustries
Requirements
Candidates should possess strong communication skills and a customer-centric attitude. Experience in customer service or a related field is preferred, and the ability to work remotely is essential. A willingness to obtain a Property and Casualty license within 60 days of starting is required.
Responsibilities
The Customer Service Representative will respond to inbound calls from existing customers. They will process service requests, assist customers with questions regarding their insurance policies, and work to retain policyholders by finding solutions for those at risk of cancellation.
Skills
Customer Service
Communication Skills
Problem-Solving
Customer Inquiry Handling
Independent Work
Teamwork
Jerry
Digital platform for car insurance and services
About Jerry
Jerry is a digital platform that helps car owners manage their expenses by providing a mobile app called AllCar™. This app allows users to compare insurance policies, refinance car loans, and monitor repair costs, while also rewarding good driving habits. Jerry stands out from competitors by offering a user-friendly experience that can lead to significant savings, with some users reporting reductions in insurance payments of up to $300 per month. The company's goal is to simplify car ownership by providing a comprehensive solution for insurance, financing, and maintenance.
Key Metrics
Palo Alto, CaliforniaHeadquarters
2017Year Founded
$222.8MTotal Funding
DEBTCompany Stage
Automotive & Transportation, Consumer Software, FintechIndustries
201-500Employees