IT Support Specialist (Remote)
Rula$78,800 - $88,100/year
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare Technology, Financial ServicesIndustries
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for the Technical Support Analyst position?
This information is not specified in the job description.
Is this a remote position or does it require being in the office?
This information is not specified in the job description.
What skills are needed for the Technical Support Analyst role?
The role requires being motivated and passionate, with skills in providing front-line Level 1 Support Desk support, responding to and resolving help requests timely while adhering to SLAs, and partnering with teams to improve customer experience and efficiency.
What is the company culture like at Arine?
Arine has an outstanding team and culture united by a shared mission, driven by passion and commitment to innovation in medication intelligence, with a focus on making a difference in healthcare.
What makes a strong candidate for this Technical Support Analyst role?
A strong candidate is motivated and passionate about providing excellent front-line support, capable of resolving issues timely per SLAs, and proactive in partnering to enhance customer experience and team efficiency.
Arine
Optimizes medication management for patients
About Arine
Arine focuses on improving medication management to enhance patient outcomes and lower healthcare costs, particularly for older adults and those with complex health needs. The platform uses data-driven analytics to provide personalized medication therapy management, ensuring that medications are tailored to each patient's health profile. Arine's clients include healthcare providers and insurance companies, who use the platform to improve care quality and patient satisfaction metrics. The company operates on a subscription model, offering tools for comprehensive medication management and optimization. By ensuring patients receive the correct medications, Arine aims to improve health outcomes and increase the efficiency of healthcare systems.
San Francisco, CaliforniaHeadquarters
2017Year Founded
$28.7MTotal Funding
DEBTCompany Stage
Data & Analytics, HealthcareIndustries
51-200Employees
Benefits
Remote Work Options
Professional Development Budget
Risks
Increased competition from emerging AI-driven healthcare startups.
Regulatory scrutiny on AI applications in healthcare is intensifying.
Data privacy concerns could damage Arine's reputation.
Differentiation
Arine uses data-driven analytics for personalized medication therapy management.
The company partners with healthcare providers to improve CAHPS and Star ratings.
Arine's platform targets older adults with complex medication regimens.
Upsides
Arine ranked 236 on the 2024 Inc. 5000 list for growth.
Partnerships with Priority Health enhance Arine's value-based care offerings.
Rising demand for personalized medicine supports Arine's approach.
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