Woflow

Product Operations Specialist

San Francisco, California, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, Social ImpactIndustries

Requirements

Candidates should have at least 2 years of experience in a high-growth startup, consultancy, or similar environment. They must be results-oriented with a knack for creative problem solving and the ability to manage multiple tasks simultaneously. A curious and driven mindset is essential, along with the capability to articulate complex ideas clearly. Candidates should be self-sufficient and possess a process-oriented approach to improving inefficient processes.

Responsibilities

The Product Operations Specialist will own the day-to-day management of customer deliverables, including regular communication with customers. They will manage and improve operations across a large distributed workforce, continually refine critical operational processes, and collaborate with internal and external stakeholders to enhance these processes. Additionally, they will identify and resolve issues in data creation and delivery and contribute to the feedback loop between the workforce, product, and customers.

Skills

Workforce Management
Data Production
Data Delivery
Task Management Systems
Operationalizing Processes
Problem-Solving
Analytical Mind
Product Expertise

Woflow

Automates merchant data onboarding and management

About Woflow

Woflow automates the onboarding and management of merchant data for platforms and marketplaces. Its main product is an automation engine that uses machine learning and a distributed workforce to efficiently process and update merchant catalogs. This system works by breaking down tasks into smaller parts that can be completed simultaneously, ensuring accuracy and reliability through an automated consensus process. Woflow provides its services via an API, allowing developers to easily integrate its functionalities into their applications. This integration helps clients automate the digitization of catalogs, update merchant data in real-time, and manage job requests effectively. Woflow stands out from competitors by offering a customizable solution that reduces manual labor and speeds up onboarding processes. The company's goal is to improve operational efficiency and customer satisfaction for its clients by providing reliable and efficient data handling solutions.

Key Metrics

San Francisco, CaliforniaHeadquarters
2017Year Founded
$10.6MTotal Funding
SERIES_ACompany Stage
Data & Analytics, Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Benefits

Competitive salary & equity package
Unlimited PTO
Medical, dental, & vision insurance
STD, LTD, AD&D, & life insurance coverage
Free membership to TalkSpace, Teladoc & Health Advocate
Free annual membership to One Medical
401(k) with company matching
Pre-tax commuter benefits
Free equipment: laptop and home office stipend
Personalized sloth NFT

Risks

Emerging startups in data infrastructure could threaten Woflow's market share.
Rapid tech advancements may render Woflow's automation engine less competitive.
XtremeAI acquisition poses potential integration challenges affecting service delivery.

Differentiation

Woflow offers the world's first Merchant Data Platform for catalog digitization.
Their advanced automation engine uses machine learning for high-quality data processing.
Woflow provides seamless API and SDK integration for customized developer solutions.

Upsides

Growing demand for automated data solutions boosts Woflow's market potential.
API-first strategies align with Woflow's offerings, enhancing client integration.
Series A funding and XtremeAI acquisition expand Woflow's capabilities and market reach.

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