Principal Product Marketing Manager at GoFundMe

San Francisco, California, United States

GoFundMe Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, FintechIndustries

Requirements

  • 8–12+ years of experience in Product Marketing, with proven impact on consumer-facing product launches and strategic initiatives
  • A strong track record of independently owning high-impact product launches, including testing frameworks and full-funnel marketing campaigns
  • Exceptional ability to synthesize ambiguity into actionable strategy, and to provide clarity where there is none
  • Mastery of product storytelling, messaging frameworks, and positioning across varied user segments and lifecycle stages
  • A consumer-obsessed mindset, consistently advocating for user-first thinking and grounding decisions in user behavior and research
  • Excellent project management, communication, and stakeholder engagement skills
  • Familiarity with tools such as Figma, ClickUp, Amplitude, and Slack to drive GTM planning and collaboration
  • Located in the San Francisco, Bay Area, with an in-office requirement of 2-3x a week

Responsibilities

  • Lead the development and execution of comprehensive go-to-market strategies from planning and stakeholder alignment through asset creation, activation, optimization, scaling, reporting, and iteration, translating business objectives and user needs into full-funnel marketing and channel strategies that drive adoption, engagement, and growth
  • Define and operationalize audience segments, tailoring messaging and tactics to motivations, and optimizing continuously with behavioral and performance data, journey mapping, and competitive insights
  • Establish, track, and communicate performance metrics that clearly demonstrate product marketing’s impact, while building and maintaining scalable messaging frameworks, positioning guides, and audience strategies for cross-team use
  • Synthesize complex product and research insights into differentiated narratives that resonate with users, stand out in the market, and adapt to changing trends
  • Leverage quantitative and qualitative insights, using research as a foundational input, while partnering with Product, Data, Marketing, and Design to validate hypotheses, guide the roadmap, and optimize performance
  • Serve as the connective tissue across teams, aligning Marketing, Comms, Social, and Growth on priorities, deliverables, and goals, while proactively mitigating risks, surfacing product pivots, and leading with rigor, clarity, and a bias toward action
  • Drive ongoing performance through retrospectives, testing, iteration, and scaling, driving innovative strategies and maintaining a consumer-first approach

Skills

Go-to-Market Strategy
Product Marketing
Audience Segmentation
Messaging Frameworks
Journey Mapping
Competitive Insights
Performance Metrics
Stakeholder Alignment
Cross-Functional Leadership
Full-Funnel Marketing
Channel Strategy
Product Launches

GoFundMe

Online platform for crowdfunding and fundraising

About GoFundMe

GoFundMe is an online platform that enables individuals and organizations to raise money for various needs and aspirations. Users can create fundraising campaigns in just five minutes by sharing their stories and soliciting donations from their networks and beyond. The platform caters to a wide range of clients, including those facing medical emergencies, families in need of memorial funds, students seeking educational support, and nonprofits looking for financial assistance. GoFundMe operates globally and has built a community of over 100 million people who have collectively raised $25 billion through more than 200 million donations. The company generates revenue through voluntary tips from donors and a small transaction fee on each donation, which helps cover payment processing costs and maintain platform security. GoFundMe's goal is to provide a safe and user-friendly experience for both donors and recipients, leveraging community support to help people meet their financial needs.

Redwood City, CaliforniaHeadquarters
2010Year Founded
$1,178.5MTotal Funding
SERIES_ACompany Stage
Fintech, Social ImpactIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Hybrid Work Options
Family Planning Benefits
Commuter Benefits
Parental Leave
Unlimited Paid Time Off
Mental Health Support
Wellness Program
Professional Development Budget
Conference Attendance Budget

Risks

Emerging crowdfunding platforms with lower fees could attract users away from GoFundMe.
Partnership with Meta may expose GoFundMe to privacy concerns, affecting user trust.
Reliance on voluntary tips may be unsustainable during economic downturns.

Differentiation

GoFundMe is the most trusted name in crowdfunding since its founding in 2010.
The platform serves diverse clients, from individuals to nonprofits, globally.
GoFundMe's user-friendly interface allows fundraisers to start campaigns in five minutes.

Upsides

Collaboration with Meta enhances social sharing, boosting fundraiser reach and effectiveness.
Specific relief funds for disasters position GoFundMe as a go-to emergency platform.
Partnerships with organizations enhance GoFundMe's reputation as a socially responsible platform.

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