Principal Outbound Product Manager - App Engine

Santa Clara, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, Artificial IntelligenceIndustries

Requirements

Candidates should possess a minimum of 8 years of related experience, an MBA with 6 years, or a PhD with 3 years of customer-facing experience in product management, presales consulting, technical business development, or management consulting at an enterprise software or SaaS company. Strong ownership, bias for action, experience in ambitious environments, a track record of cross-functional collaboration, customer obsession, and excellent communication and influencing skills are essential.

Responsibilities

The Principal Outbound Product Manager will lead a team to drive go-to-market, sales, solution consulting, and partner enablement for App Engine and Generative AI offerings. Responsibilities include developing technical enablement content, leading pricing and packaging efforts, defining and executing new product launch strategies, understanding customer use cases to influence the product roadmap, developing best practice assets, conducting product onboarding sessions, promoting the ServiceNow vision to influencers and analysts, and leading cross-functional teams.

Skills

Product Management

Go-to-Market (GTM)

Customer Enablement

Partner Enablement

Low-code development

Generative AI

App Engine

Now Assist for Creator

Product Roadmap

Product Strategy

Product Messaging

Product Positioning

Sales Enablement

Technical Content

Product Packaging

Product Pricing

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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