Director of Product Management - AI

Employment Type: [Not Specified] Location Type: [Not Specified] Salary: [Not Specified]

Company Information

Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.

The passionate people who make up Sidecar Health’s team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent.

If you want to use your talents to transform healthcare in the United States, come join us!

Must reside in California for consideration.

Position Overview

With proven product-market fit, we are on a mission to scale and automate our claims processes and improve the member experience. Multiple sub-systems need to be automated and integrated with high accuracy and auditability through automation workflow, decision-making, tracking, and human-in-the-loop processes where necessary. We are seeking an experienced and strategic Director of Product Management with a strong background in AI technologies to work with senior technologists to co-create product strategy, define solutions, and execute large-scale, multi-phase initiatives that enable us to process claims at scale. This role is a critical partner that will help us execute today and plan for the future.

Responsibilities

• Design AI-powered systems and user experiences that help members find cost-effective, high-quality care across various healthcare types and locations.
• Map and understand different member healthcare journeys, supporting them through customization and personalization.
• Identify and leverage data relationships to provide seamless, relevant information to members.
• Analyze user behavior and site usage data to optimize performance and prioritize projects.
• Partner with cross-functional teams to scope projects, define iterative releases, and execute complex initiatives from ideation through launch.
• Lead a cross-functional pod of engineers and product designers to deliver roadmap-aligned features.
• Contribute to process improvements, documentation, and overall operational efficiency within the product team.
• Ensure our systems stay up to date and compliant with evolving insurance regulations.

Requirements

• 5+ years of experience in product management building delightful consumer products.
• Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• Expertise in designing and building intuitive user experiences, with a strong sense of design and usability.
• Experience building effective and trustworthy generative AI products and understanding how this changes the development process.
• Use of AI tools to explore ideas and accelerate the design and requirements process.
• Deep understanding of Agile development methodology and experience leading cross-functional teams.
• Strong analytical, troubleshooting, and problem-solving skills.
• Proficiency in SQL for independent data analysis and investigation.
• Ability to break complex problems into iterative releases for faster value delivery.
• Skilled at translating technical requirements for a non-technical business audience.
• Exceptional communication and leadership abilities, with a talent for structuring ambiguity and influencing stakeholders.
• Experience in a fast-paced, growth-stage startup environment preferred; healthcare or insurance industry experience is a plus.

What You'll Get

• Competitive salary, bonus opportunity, and equity package.
• Comprehensive Medical, Dental, and Vision benefits.
• A 401k retirement plan.
• Paid vacation and company holidays.
• Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.

Sidecar Health adopts a market-based approach to compensation, where base pay varies depending on location and is further influenced by job-related factors.