Presales Solutions Architect - Collab at AHEAD

Gurugram, Haryana, India

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

In-depth knowledge of Cisco Unified Communications Manager (CUCM)
In-depth knowledge of Cisco Webex
Licensing and BOM creation via CCW
In-depth knowledge of Cisco Contact Center Express (CCX)
In-depth knowledge of Webex Contact Center
Expertise in Microsoft Teams Phone migrations
Licensing expertise
Design and implementation of enterprise voice systems
SIP/PSTN design and enterprise voice migrations
Knowledge of Cisco ISRs
Mid-level knowledge of UCaaS providers: Zoom Phone, 8x8
Mid-level knowledge of CCaaS providers: Five9, Genesys, 8x8
Mid-level knowledge of E911 providers
Ability to manage and negotiate with customers and partners
Drive business development within the customer base
Deliver customer success through a white-glove experience
Self-starter who thrives in a collaborative team environment
Expertise in BOM (Bill of Materials) and SOW (Statement of Work) creation
Salesforce proficiency
Capacity to work through long sales cycles, maintaining a customer-centric approach

Responsibilities

Design and implement innovative, scalable solutions for customers
Leverage expertise in Cisco and Microsoft Collaboration solutions, contact center technologies, and enterprise voice systems
Support a national sales team with technical expertise
Create customer-facing diagrams and deliver PowerPoint presentations
Develop go-to-market strategies
Partner management
Maintain a positive, can-do attitude
Some travel may be required

Skills

Key technologies and capabilities for this role

CUCMCisco WebexCCXWebex Contact CenterMicrosoft Teams PhoneSIPPSTNCisco ISRZoom Phone8x8Five9GenesysSalesforceBOMSOW

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for this role?

This information is not specified in the job description.

What technical skills are required for this Presales Solutions Architect role?

The role requires in-depth knowledge of Cisco Collaboration Stack (CUCM, Webex), Cisco Contact Center Solutions (CCX, Webex Contact Center), Microsoft Teams Phone migrations and licensing, and enterprise voice systems including SIP/PSTN design. Mid-level knowledge of UCaaS providers like Zoom Phone and 8x8, CCaaS providers like Five9 and Genesys, and E911 providers is also needed.

What is the company culture like for this position?

The role emphasizes thriving in a collaborative team environment, delivering a white-glove customer experience, and maintaining a positive, can-do attitude.

What makes a strong candidate for this role?

Strong candidates will have deep technical expertise in Cisco and Microsoft collaboration solutions, business development skills, Salesforce proficiency, and the ability to deliver exceptional customer experiences while working through long sales cycles.

AHEAD

Digital transformation and cloud consulting services

About AHEAD

AHEAD specializes in digital transformation services, focusing on helping medium to large enterprises modernize their IT infrastructure. The company offers a range of services including cloud migration, automation, and infrastructure optimization, primarily using Microsoft Azure. AHEAD's products work by providing tailored consulting and managed services that guide clients through the complexities of digital transformation. What sets AHEAD apart from its competitors is its deep expertise in cloud solutions and a strong client-centric approach, which has been validated by achieving Gold Cloud Platform Competency with Azure. The company's goal is to empower organizations to take control of their digital transformation journeys and achieve sustainable success.

Chicago, IllinoisHeadquarters

2007Year Founded

BUYOUTCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Risks

Emerging cloud service providers offer similar services at lower costs.

Rapid technological advancements may outpace AHEAD's solution updates.

Economic downturns could reduce spending on digital transformation projects.

Differentiation

AHEAD specializes in digital transformation with a focus on cloud solutions.

The company achieved Gold Cloud Platform Competency with Microsoft Azure.

AHEAD offers tailored solutions for cloud migration and infrastructure optimization.

Upsides

Increased demand for hybrid cloud solutions aligns with AHEAD's expertise.

Growing interest in AI-driven IT operations presents new opportunities for AHEAD.

The rise of edge computing offers AHEAD opportunities in edge-to-cloud solutions.

Land your dream remote job 3x faster with AI

Try Jobo Free