Presales Solutions Architect - Collab at AHEAD

Gurugram, Haryana, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

In-depth knowledge of Cisco Unified Communications Manager (CUCM)
In-depth knowledge of Cisco Webex
Licensing and BOM creation via CCW
In-depth knowledge of Cisco Contact Center Express (CCX)
In-depth knowledge of Webex Contact Center
Expertise in Microsoft Teams Phone migrations
Licensing expertise
Design and implementation of enterprise voice systems
SIP/PSTN design and enterprise voice migrations
Knowledge of Cisco ISRs
Mid-level knowledge of UCaaS providers: Zoom Phone, 8x8
Mid-level knowledge of CCaaS providers: Five9, Genesys, 8x8
Mid-level knowledge of E911 providers
Ability to manage and negotiate with customers and partners
Drive business development within the customer base
Deliver customer success through a white-glove experience
Self-starter who thrives in a collaborative team environment
Expertise in BOM (Bill of Materials) and SOW (Statement of Work) creation
Salesforce proficiency
Capacity to work through long sales cycles, maintaining a customer-centric approach

Responsibilities

Design and implement innovative, scalable solutions for customers
Leverage expertise in Cisco and Microsoft Collaboration solutions, contact center technologies, and enterprise voice systems
Support a national sales team with technical expertise
Create customer-facing diagrams and deliver PowerPoint presentations
Develop go-to-market strategies
Partner management
Maintain a positive, can-do attitude
Some travel may be required

Skills

CUCM

Cisco Webex

CCX

Webex Contact Center

Microsoft Teams Phone

SIP

PSTN

Cisco ISR

Zoom Phone

8x8

Five9

Genesys

Salesforce

BOM

SOW

AHEAD

Digital transformation and cloud consulting services

About AHEAD

AHEAD specializes in digital transformation services, focusing on helping medium to large enterprises modernize their IT infrastructure. The company offers a range of services including cloud migration, automation, and infrastructure optimization, primarily using Microsoft Azure. AHEAD's products work by providing tailored consulting and managed services that guide clients through the complexities of digital transformation. What sets AHEAD apart from its competitors is its deep expertise in cloud solutions and a strong client-centric approach, which has been validated by achieving Gold Cloud Platform Competency with Azure. The company's goal is to empower organizations to take control of their digital transformation journeys and achieve sustainable success.

Chicago, IllinoisHeadquarters

2007Year Founded

BUYOUTCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees