Enterprise Sales Engineer

Location Type: Remote Employment Type: Full-time

Position Overview

Keeper Security is seeking an experienced Enterprise Sales Engineer to join our dynamic sales team. You will play a crucial role in the pre-sales and post-sales cycle, providing technical expertise to support the sales force. Your primary responsibility will be to identify customer technical requirements, align them with Keeper Security solutions, and effectively demonstrate the value proposition of our products. This role involves supporting product trials, assisting with implementation and integration, and providing Level 2 technical support to existing customers.

Responsibilities

• Provide and manage pre-sales technical support throughout the sales process for Keeper products.
• Collaborate closely with the sales team to identify customer opportunities and understand their unique business needs.
• Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at Keeper facilities.
• Work with product development and engineering teams to stay current on product features, enhancements, and updates.
• Address technical questions, concerns, and objections during the sales process to build customer confidence and satisfaction.
• Act as a technical advisor to customers, demonstrating how Keeper solutions can solve their business challenges and achieve their goals.
• Stay informed about industry trends, the competitive landscape, and emerging technologies relevant to the business.
• Analyze complex multivariate problems and employ a systematic approach for quick resolution, often under pressure.
• Work on issues impacting design/selling success and address future concepts, products, or technologies.
• Establish relationships and engage with technical personnel to identify opportunities and sell Keeper Security products and services.
• Ensure accurate and timely activity logging and issue updates in Salesforce, reporting to management.
• Create and deliver technical product presentations and/or training sessions to channel partners and customers.
• Contribute as part of a sales team to achieve or exceed revenue targets.
• Participate in the execution of company objectives to achieve goals creatively and effectively.
• Be willing to travel to and from customer meetings (locally and nationally) and operate a vehicle on behalf of the company.

Requirements

• 5+ years of experience in a pre-sales technical role (e.g., Sales Engineer, Systems Engineer, Solutions Engineer).
• Excellent communication and interpersonal skills, coupled with a strong entrepreneurial drive.
• Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux.
• Outstanding presentation skills with the ability to deliver high-quality product overviews to both technical and executive audiences.
• Technical background in networking and security applications, as well as cloud technologies (AWS, Azure).
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
• Willingness to travel up to 10%.

Preferred Requirements

• Industry-recognized certifications.
• Scripting and DevOps experience are a plus.
• Exposure to Identity Providers such as Azure and Okta.
• Experience providing solutions and understanding the requirements of enterprise clients.

About Keeper Security

Keeper Security is revolutionizing cybersecurity for individuals and organizations globally. Our affordable and user-friendly solutions are built on a foundation of zero-trust and zero-knowledge security, safeguarding every user on every device. Keeper's award-winning, zero-trust, privileged access management platform deploys rapidly and integrates seamlessly with any tech stack and identity application, providing visibility, security, control, reporting, and compliance across entire enterprises. Trusted by millions of individuals and thousands of organizations, Keeper is a leader in best-in-class password management, secrets management, privileged access, secure remote access, and encrypted messaging.

Learn more at KeeperSecurity.com.