Job Description: Presales Solution Architect (Telecommunications/IT)

Employment Type: Full-time Location Type: Remote Schedule: Monday – Friday (07:00 AM - 04:00 PM PHT) Salary: P70,000-P80,000 (Monthly Package) Department: Information & Communication Technology Published: 2025-07-08

Position Overview

ConnectOS is seeking a skilled Presales Solution Architect with a strong background in the telecommunications or IT sector. This role is crucial for managing end-to-end RFP and tender responses, designing technical solutions, and building commercial models for prospective clients.

Requirements

• Experience: 3+ years in a presales, solution architect, or bid response role within the telecommunications or IT sector.
• RFP/Tender Management: Proven experience managing RFP/tender responses from start to finish, including content drafting, timeline management, and team coordination.
• Technical Knowledge:
  • Strong understanding of VoIP, SIP, and PBX systems (cloud and hybrid).
  • Expertise in unified communications.
• Commercial Acumen: Ability to structure deals, model pricing, and assess margins.
• Communication Skills: Excellent proposal-writing skills with strong attention to detail.

Nice to Have:

• Familiarity with AWS (VPCs, EC2, RDS, security, scalability).
• Experience with Alcatel-Lucent Enterprise or Microsoft Teams Calling.
• Knowledge of hospitality platforms (e.g., Opera, Duve, HotelKey).

Responsibilities

• Lead the technical aspects of proposals, managing and responding to RFPs and tenders.
• Engage with prospective customers to understand their technical and commercial needs.
• Design and document solution architectures for cloud PBX, SIP trunking, staff mobility, and contact centre environments.
• Develop commercial models and pricing for proposals, ensuring competitive and financially viable offers.
• Prepare quotes, scopes of work, Bills of Materials (BOMs), and detailed solution documentation.
• Present and defend proposed solutions in customer meetings.
• Collaborate with the Technical Director and Delivery teams to ensure solution practicality, scalability, and supportability.
• Provide feedback on the company's product roadmap and packaging based on market trends and customer insights.

About ConnectOS

ConnectOS is a Great Place to Work-certified and top-rated Philippines employer of choice. We are a leading provider of offshore talent for organizations worldwide and one of the fastest-growing offshoring companies globally. With over a decade of experience, we specialize in premium resourcing and productivity solutions. Founded by our Australian CEO, we help companies across industries overcome resourcing challenges with innovative strategies.

Benefits & Perks:

• Work From Home arrangement.
• Medical, Dental Coverage, and Life Insurance from day 1 of employment.
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion).
• Competitive salary package and annual appraisal.
• Financial Assistance Program.
• Mandatory Government Benefits and 13th Month Pay.
• Regular Company Events, Work-Life Balance, and Career Growth Opportunities.

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Equal Employment Statement

Employment decisions at ConnectOS are made without regard to age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.