Technical Writer

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Government Services, Consulting, Public Benefit CorporationIndustries

Requirements

Candidates must possess a Bachelor's degree in English, Communications, Technical Writing, or a related field, with over 5 years of experience writing for government IT procurement, specifically federal, state, and local RFPs and RFQs. A demonstrated ability to translate complex technical concepts into clear, compelling, and compliant prose is essential, along with familiarity with AI tools like GPT and LLMs for writing, editing, and research. The role requires a detail-oriented individual with excellent collaboration and communication skills, capable of meeting deadlines under tight timelines. Preferred qualifications include experience supporting proposal development in Agile, human-centered design, or custom software delivery environments, and a background in graphic or visual content creation.

Responsibilities

The Technical Writer will support the Business Development team by drafting clear, accurate, and compelling responses to government RFPs and RFQs, translating complex technical concepts into accessible prose using modern methodology and technology. Responsibilities include collaborating with Client Solutions Managers, Proposal Managers, and SMEs to distill technical information, reviewing and editing proposal sections for compliance, clarity, and consistency, and mastering AI and LLM tools to streamline content development. The role also involves maintaining and updating a repository of reusable content, organizing and curating Nava’s library of core content, ensuring proposal templates and style guides are current, participating in solutioning sessions and reviews, providing guidance to SMEs on content development, and facilitating feedback loops to improve proposal processes.

Skills

Technical Writing

Proposal Writing

RFP/RFQ

Large Language Models

Content Creation

Collaboration

Communication

Nava

Develops software for government service improvement

About Nava

Nava Public Benefit Corporation focuses on improving the delivery of government services through user-friendly software solutions. The company partners with federal, state, and local government agencies to enhance the digital experience for citizens, making services more accessible and effective. Nava's approach involves service design and software development, often resulting in long-term contracts where they provide ongoing support and improvements. They gained initial recognition for their work on HealthCare.gov and have since expanded to other public programs. A key aspect of Nava's operations is its commitment to diversity, equity, and inclusion, ensuring that their workforce reflects the communities they serve. The goal of Nava is to build trust between the government and citizens by transforming how services are delivered, especially during critical times.

Washington, District of ColumbiaHeadquarters

2015Year Founded

$2.1MTotal Funding

DEBT_PPCompany Stage

Government & Public Sector, Social ImpactIndustries

201-500Employees

Benefits

Medical, dental, & vision

20 days of PTO accrued

Unlimited sick leave

Paid parental leave

Sabbatical leave

401k contributions match at 4% of your salary

Flexible work arrangements

$1,000 new home office set up budget, monthly phone allowance

Monthly partial reimbursement for utilities (where applicable)

$2,000 annual tuition & professional development budget

Equity stock options

Employee referral program

Commuter benefits

Risks

Dependence on government contracts exposes Nava to financial instability from budget changes.

AI use in government services may face scrutiny over data privacy and ethics.

Resistance to digital transformation within government agencies could delay project outcomes.

Differentiation

Nava specializes in user-friendly software solutions for government services.

The company is a public benefit corporation focused on social impact projects.

Nava's diverse workforce reflects the communities it serves, enhancing solution equity.

Upsides

Nava's AI-driven solutions enhance public benefits enrollment, increasing accessibility.

Government IT modernization trends offer Nava expansion opportunities in digital transformation.

Strategic partnerships, like with Aquia Inc., boost Nava's cybersecurity and cloud capabilities.

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