Technical Writer

Salary: $92,000 - $103,500 a year

Employment Type: Full-time

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About Nava

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher.

As a client services company, we work with government agencies to improve how people apply for benefits, navigate their healthcare, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience.

These end-users—the humans who benefit from our work—are at the core of everything we do. We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work.

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Position Summary

As a Technical Writer, you will support Nava’s Business Development team by producing high-quality, clear, and compliant proposal content for federal, state, and local government opportunities. This role translates complex technical concepts into accessible prose, leveraging modern methodology and technology (AI and Large Language Models) to augment their capacity. Additionally, you will support proposal teams in delivering compliant, complete, and compelling responses while supporting Nava’s values: Be Active Stewards, Pursue the Root Cause, Think Long-Term, Build Together, Inclusion is Essential, and Progress Takes Work.

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What You'll Do

• Draft clear, accurate, and compelling responses to government RFPs and RFQs.
• Collaborate with Client Solutions Managers, Proposal Managers, and SMEs to distill complex technical concepts into accessible prose.
• Review and edit proposal sections for compliance, clarity, and consistency.
• Master AI and LLM tools to streamline content development while maintaining high-quality standards.

Proposal Content Management

• Maintain and update a repository of reusable content for future bids.
• Organize and curate Nava’s library of core content to reflect our capabilities and experience.
• Ensure proposal templates, style guides, and checklists are up to date and readily available.

Collaboration and Review

• Participate in solutioning sessions and reviews to ensure cohesive and polished proposals.
• Provide guidance to SMEs on technical content development.
• Facilitate feedback loops to improve proposal processes and deliverables.

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Required Skills

• Education: Bachelor’s degree in English, Communications, Technical Writing, or a related field.
• Experience: 5+ years of experience writing for government IT procurement, particularly federal, state, and local RFPs and RFQs.
• Technical Writing: Demonstrate the ability to translate technical and highly specialized concepts into clear, compelling, and compliant prose.
• AI Proficiency: Familiar with AI tools (e.g., GPT, LLMs) for writing, editing, and research.
• Attention to Detail: Detail-oriented with a strong ability to meet deadlines under tight timelines.
• Communication: Exhibit excellent collaboration and communication skills.

Preferred Skills

• Support proposal development in Agile, human-centered design, or custom software delivery environments.
• Have a background in graphic or visual content creation to support proposal narratives.

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Other Requirements

All roles at Nava require the following:

• Must be legally authorized to work in the United States and meet any other requirements for government contracts for which they are hired.
• Candidates offered a job at Nava must have work authorization that does not require visa sponsorship, either currently or in the future. Please be aware that most of our positions require U.S. citizenship or a green card.
• May be subject to government clearance requirements.