People Operations Manager

About Kindred

Kindred is a members-only home swapping network that unlocks the ability to live a travel-rich lifestyle through the power of community. By exchanging primary residences with trusted peers, renters and owners alike can match with Kindred spirits and explore new destinations without breaking the bank.

We are on a mission to build a sharing economy that lives up to the name, and we’ve raised significant capital from some of the best investors in Silicon Valley, including Index Ventures, Andreessen Horowitz, New Enterprise Associates, Bessemer Venture Partners, Caffeinated Capital, Elad Gil, and the founders of Opendoor, Figma, ClassPass, Clubhouse, Divvy, Gem, and Homebound.

The co-founders are proven leaders from the early team at proptech company Opendoor ($15B+ exit) and have each separately built and scaled products that today do $1B+ annual revenue combined.

We’re looking for the world’s top builders, executors, and believers to join us on this ride.

The Role: People Operations Manager

At Kindred, our mission is to make a travel-rich lifestyle more accessible through the power of community. As our People Operations Manager, you’ll help bring this mission to life by ensuring our internal people operations and employee experience are as seamless, thoughtful, and values-aligned as the experience we deliver to our members.

You’ll own and execute core People Ops programs, systems, and workflows that keep the employee experience running smoothly — from onboarding to benefits to performance reviews. By creating clarity and consistency in how we operate internally, you’ll empower our team to do their best work and help cultivate a culture that reflects our values.

This is a tactical, high-autonomy role ideal for someone with 5-8 years of experience who thrives in a fast-paced, collaborative environment and obsesses over the details that make systems hum. This remote role can be based anywhere in the US, with the option to be hybrid out of our HQ in San Francisco, CA.

Salary: $95K - $130K Location Type: Remote Employment Type: FullTime

Outcomes (First 3-6 Months)

In your first 3-6 months, success in this role looks like:

• Onboarding and offboarding are running smoothly end-to-end, with clear documentation and minimal oversight
• Core HR tools and systems are clean, current, and actively maintained and you’ve begun optimizing key workflows with automation or AI
• Cross-functional partners (e.g. Finance, Legal, Recruiting) see you as a reliable and responsive collaborator; managers and employees trust you as a go-to for People Ops guidance
• You’ve identified and implemented 1–2 process improvements that increase efficiency, reduce manual work, or set us up to scale smoothly

What You'll Do

As People Operations Manager, you’ll play a hands-on role in delivering an exceptional employee experience and ensuring the People Ops function runs smoothly and consistently. You’ll:

• Lead employee lifecycle operations — including onboarding, offboarding, internal transitions, and compliance tracking — with attention to detail and care
• Maintain and improve core People systems (e.g. Lattice, Gusto, Notion), ensuring data accuracy, accessibility, and alignment across tools
• Own and evolve documentation for People Ops — from SOPs and checklists to internal FAQs and templates that make processes easier to follow
• Administer and support cyclical People programs such as performance reviews, engagement surveys, promotions, and benefits enrollment
• Coordinate with cross-functional partners in Legal, Finance, and Recruiting to ensure timely execution of people-related workflows, such as hiring, payroll, or contract updates
• Respond to employee and manager inquiries related to payroll, benefits, leave, policies, and internal tools with a thoughtful, human-first approach
• Track and maintain HR and compliance-related policies and documentation (e.g., handbooks, audits, policy updates), surfacing risks or inconsistencies proactively
• Identify opportunities for operational improvement