TrueML

HR Compliance Assistant

Mexico, Indiana, United States

Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Software, FintechIndustries

HR Compliance Assistant

Employment Type: Full-time

Why TrueML?

TrueML is a mission-driven financial software company dedicated to creating better customer experiences for distressed borrowers. We believe consumers deserve personal, digital-first experiences that align with their lifestyles, especially when managing finances. TrueML leverages machine learning to engage customers digitally and adapt strategies in real-time based on their interactions. Our team comprises inspired data scientists, financial services industry experts, and customer experience fanatics building technology that serves people by recognizing their unique needs and preferences as human beings, aiming to ensure no one is excluded from the financial system.

Position Overview

We are seeking a detail-oriented, proactive, and compliance-savvy HR Compliance Assistant to join our People Team. This role is crucial in ensuring our HR-related policies, processes, and platforms meet regulatory requirements and support a consistent and compliant employee experience. You will be responsible for managing our background check program, supporting new hire onboarding with a focus on candidate integrity, and overseeing compliance-related systems and audits, all while maintaining meticulous attention to detail.

Responsibilities

Background Check Program

  • Review background check results for all new hires and escalations, ensuring timely follow-up and documentation.
  • Own and manage the annual background check process, including coordination with third-party vendors and internal stakeholders.
  • Maintain and audit high-risk role classifications to ensure permissions align with role requirements.

Pre-Boarding & Onboarding Support

  • Partner with Recruiting, People Operations, and People Programs to ensure pre-boarding tasks are completed.
  • Support smooth onboarding experiences through timely and accurate compliance checks.

Employment File & System Compliance

  • Maintain and audit electronic employee files, particularly during new hire setup, status changes, and other transitions.
  • Monitor new state registrations for workers’ compensation and other compliance needs.

HR Systems & Knowledge Management

  • Conduct routine sweeps of Confluence content for accuracy and ensure information is current and aligned with Company policies and procedures.
  • Provide ongoing support for People platforms, especially where system integrations may fall short.
  • Audit employee Social Security numbers using the Social Security Number Verification Service (SSNVS).
  • Audit employee data changes across multiple platforms for accuracy and omissions.

Compliance & Policy Oversight

  • Coordinate the posting and updating of labor law posters across applicable work sites and digital locations.
  • Assist with internal audits and compliance reviews as needed (e.g., I-9, wage/hour, documentation, customer-requested).

Qualifications

  • 2 years of experience in HR compliance, operations, or a similar role.
  • Experience with platforms such as Go1, Confluence, Rippling, Enboarder, or similar HR tech tools and HRIS systems.
  • Familiarity with background check procedures, HRIS platforms, and onboarding processes.
  • Strong attention to detail and a proactive approach to identifying and resolving issues.
  • Strong judgment regarding when and how to escalate concerns.
  • Comfortable working with confidential information and handling sensitive data with discretion.
  • Experience liaising with multiple internal departments.
  • Excellent communication skills and a collaborative mindset.
  • Excellent time-management skills.

Preferred Qualifications

  • Experience with new hire onboarding processes and maintenance of an EOR vendor relationship.
  • Exposure to multi-state HR compliance requirements.
  • Knowledge of high-risk or regulated role frameworks (e.g., IT admin access, finance roles).

Work-Life Benefits

  • Unlimited PTO
  • Medical benefit contributions in congruence with local laws and type of employment agreement

Salary

$22,924 - $26,362 a year

Location Type:

Information not provided in the original description.

Skills

HR compliance
background checks
onboarding
regulatory requirements
audits
documentation
vendor management
HR policies
HR processes
HR platforms

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters
2013Year Founded
$199.9MTotal Funding
VENTURE_UNKNOWNCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Unlimited Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
401(k) Retirement Plan
Family Planning Benefits
Mental Health Support
Wellness Program

Risks

Emerging fintech startups may erode TrueML's market share with similar solutions.
Consumer privacy regulations like GDPR could impact TrueML's operations significantly.
Economic downturns may challenge TrueML's ability to recover debts effectively.

Differentiation

TrueML uses machine learning to personalize debt collection outreach across digital channels.
TrueAccord platform optimizes debt recovery while enhancing customer experience and brand loyalty.
True Life Solutions offers tools like Engage to help individuals manage and pay down debts.

Upsides

Retain product recovered $375 million in past-due balances since January 2023.
Thomas Overton's appointment as CTO enhances focus on machine learning capabilities.
Retain reduces operational costs by automating delinquency communications, increasing efficiency.

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