Patient Services Coordinator
Bankers Healthcare Group- Full Time
- Junior (1 to 2 years)
Candidates should have over 2 years of customer service experience, preferably in a healthcare environment. Excellent attention to detail is required, along with a good understanding of working in a highly regulated industry and following policies and SOPs. A high level of IT proficiency and the ability to work under pressure are also essential.
The Patient Support Coordinator will assist patients with queries about prescriptions, including medication availability and delivery updates. They will work closely with the pharmacy team to resolve medication-related issues, ensuring patients are informed throughout the process. This role involves facilitating communication between patients, pharmacy, and healthcare providers while providing guidance on medications. Additionally, the coordinator will accurately record and track patient interactions, collaborate with pharmacy staff to address stock issues, and identify and escalate complex issues to healthcare professionals as needed.
Manages electric vehicle charging stations
Monta operates in the electric vehicle (EV) charging sector, providing a solution for managing EV charging stations. The company offers a Charge Point Management System (CPMS) that simplifies the installation, management, and operation of charging points for various clients, including workplaces, commercial businesses, and municipalities. This system allows clients to control access to their charging stations, manage energy usage, collect charging data, and provide multiple payment options. Monta's software-only approach gives it flexibility to meet diverse client needs without requiring different systems. This focus on business-to-business sales and its success in winning tenders distinguishes Monta from its competitors. The company's goal is to support the growth of the EV market by offering comprehensive and efficient management solutions for charging stations.