Monta

Patient Support Coordinator

Winnersh, England, United Kingdom

$26,000 – $28,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, PharmaceuticalIndustries

Requirements

Candidates should have over 2 years of customer service experience, preferably in a healthcare environment. Excellent attention to detail is required, along with a good understanding of working in a highly regulated industry and following policies and SOPs. A high level of IT proficiency and the ability to work under pressure are also essential.

Responsibilities

The Patient Support Coordinator will assist patients with queries about prescriptions, including medication availability and delivery updates. They will work closely with the pharmacy team to resolve medication-related issues, ensuring patients are informed throughout the process. This role involves facilitating communication between patients, pharmacy, and healthcare providers while providing guidance on medications. Additionally, the coordinator will accurately record and track patient interactions, collaborate with pharmacy staff to address stock issues, and identify and escalate complex issues to healthcare professionals as needed.

Skills

Customer Service
Communication
Problem-Solving
IT Proficiency
Attention to Detail
Documentation
Pharmacy Operations
Healthcare Regulations

Monta

Manages electric vehicle charging stations

About Monta

Monta operates in the electric vehicle (EV) charging sector, providing a solution for managing EV charging stations. The company offers a Charge Point Management System (CPMS) that simplifies the installation, management, and operation of charging points for various clients, including workplaces, commercial businesses, and municipalities. This system allows clients to control access to their charging stations, manage energy usage, collect charging data, and provide multiple payment options. Monta's software-only approach gives it flexibility to meet diverse client needs without requiring different systems. This focus on business-to-business sales and its success in winning tenders distinguishes Monta from its competitors. The company's goal is to support the growth of the EV market by offering comprehensive and efficient management solutions for charging stations.

Key Metrics

Copenhagen, DenmarkHeadquarters
2020Year Founded
$139.1MTotal Funding
SERIES_BCompany Stage
Automotive & Transportation, EnergyIndustries
201-500Employees

Risks

Increased competition in the U.S. market could hinder Monta's expansion efforts.
Potential regulatory changes in the U.S. may impact Monta's operations.
Reliance on partnerships poses risks if they do not yield expected results.

Differentiation

Monta offers a comprehensive software-only solution for managing EV charging stations.
The company focuses on B2B sales, targeting fleets, workplaces, and municipalities.
Monta's Charge Point Management System provides exclusive energy management features.

Upsides

Monta's expansion into the U.S. market opens new growth opportunities.
The partnership with Tesla enhances Monta's home charging solutions for corporate fleets.
Rising demand for workplace EV charging solutions supports Monta's business model.

Land your dream remote job 3x faster with AI