RN Care Manager - Remote, nationwide
HumanaFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must possess a valid RN license in good standing, a deep understanding of Social Determinants of Health, and experience working with diverse patient populations. Strong clinical skills, exceptional organizational abilities, technical savviness, an extreme bias toward action and execution, and a willingness to provide fearless feedback are also required. Applicants must be based in the United States.
The RN Healthcare Advocate will work with Medicare patients to navigate complex health concerns and achieve their health and wellness goals, while also addressing Social Determinants of Health. Responsibilities include building strong, trusting relationships with patients through empathetic listening, identifying and prioritizing patient needs to maintain a streamlined care continuum, and developing comprehensive patient care plans that holistically address social determinants of health such as food resources, transportation access, and support at home. The role involves learning Solace systems, tools, and technology, and contributing to the development of future systems for working with Medicare patients.
Personalized healthcare advocacy and management services
Solace Health provides personalized health advocacy services to help individuals and families navigate complex healthcare systems. The company connects clients with skilled health advocates who assist with various health concerns, including chronic conditions, care coordination for aging loved ones, and medical billing and insurance issues. Solace Health's advocates guide clients through understanding medical diagnoses, treatment options, and communication with healthcare providers. The company operates on a business model that facilitates connections between clients and advocates, generating revenue through service fees or subscription models for ongoing support. Clients can access the platform for free, while advocates receive tools and resources at no cost to help manage their practices. By securely storing care details and communications, Solace Health aims to empower clients, restore their confidence in healthcare decisions, and enhance their overall quality of life.