Care Navigation (PRN)

Philadelphia, Pennsylvania, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare TechnologyIndustries

Requirements

Candidates should possess excellent communication skills, both written and verbal, and demonstrate the ability to effectively interact with patients and providers via phone and secure messaging. A strong understanding of mental health care and the healthcare ecosystem is beneficial, as is familiarity with patient referral processes. The role requires proficiency in using Quartet’s system to match patients with appropriate providers based on various criteria, including location, specialty, and insurance.

Responsibilities

The Care Navigation (PRN) role involves directly engaging with patients and their providers to facilitate access to mental health care, responding to referrals, proactively reaching out to patients with identified needs, and troubleshooting referral issues. This includes leading informed discussions with patients to uncover care needs, utilizing Quartet’s system for provider matching, documenting interactions, and supporting administrative tasks within the Care Navigation team. Additionally, the role entails assisting providers with submitting patient referrals and collaborating with case managers to create referrals and support patients’ care journeys.

Skills

NeuroFlow

Mental health care technology platform provider

About NeuroFlow

NeuroFlow specializes in mental health care solutions by providing a platform that integrates software for both consumers and healthcare providers. This platform helps clinical teams manage patient care more effectively by identifying individuals who need mental health support and prioritizing their needs. NeuroFlow serves a variety of clients, including health systems, government and military organizations, behavioral health networks, and health plans. Its platform reduces the workload for providers, improves patient access to services, and supports a focus on patient outcomes rather than just the volume of services. The company generates revenue through subscription fees and service contracts, offering a scalable solution that aims to enhance mental health outcomes while lowering costs.

Philadelphia, PennsylvaniaHeadquarters

2017Year Founded

$2.2MTotal Funding

SEEDCompany Stage

HealthcareIndustries

51-200Employees

Benefits

Flexible Work Hours

Unlimited Paid Time Off

Wellness Program

Mental Health Support

Health Insurance

Parental Leave

401(k) Retirement Plan

Gym Membership

Commuter Benefits

Risks

Increased competition from startups could threaten NeuroFlow's market share.

Rapid technological advancements may outpace NeuroFlow's current capabilities.

Multiple acquisitions could lead to integration challenges affecting service quality.

Differentiation

NeuroFlow integrates behavioral health solutions across primary and specialty care settings.

The platform offers evidence-based practices to support mental health across care continuums.

NeuroFlow's acquisition of Owl enhances its behavioral health measurement and engagement capabilities.

Upsides

NeuroFlow's partnerships improve care for underserved communities, like the Medicaid population.

The acquisition of Intermountain's model enhances clinical decision-making and patient-provider engagement.

Maternal Mental Health 'Pathways' addresses systemic barriers in maternal mental healthcare.

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