Senior Director of Endocrinology Pharmacy Operations

Company Overview

Corcept is a leader in the research and development of cortisol modulators, molecules that regulate cortisol activity at the glucocorticoid receptor (GR). We have discovered over 1,000 selective proprietary cortisol modulators. In 2012, Corcept received FDA approval of Korlym® (mifepristone), the first approved treatment for hypercortisolism (Cushing’s syndrome). Our team and collaborators are dedicated to advancing the possibilities of cortisol modulation to treat serious diseases, with over 30 ongoing studies across endocrinology, oncology, metabolism, and neurology.

Position Overview

The Senior Director of Endocrinology Pharmacy Operations will be responsible for overseeing and leading a comprehensive patient services organization for a pharmaceutical manufacturer. This role will focus on Corcept’s core products and prepare for upcoming pipeline product launches. The position involves managing and optimizing the operations of the Patient Support Hub, Field Reimbursement Specialists, Specialty Pharmacy, Financial Assistance programs (including Patient Assistance and copay), and other key functions. The goal is to ensure patients receive seamless support throughout their treatment journey, enhancing access to therapy and improving overall patient outcomes.

Responsibilities

Strategic Leadership

• Develop and execute the strategic vision for Patient Services in alignment with company goals and rare disease therapeutic areas.
• Lead, mentor, and manage a team of professionals across multiple functions, including the Patient Support Hub, Field Reimbursement Specialists, and Specialty Pharmacies.
• Drive operational excellence, efficiency, and effectiveness across our Endocrinology patient support programs.

Patient Support Management

• Oversee the Case Managers in our HUB to ensure patients and healthcare providers receive high-quality support with product access, adherence, and therapy management.
• Implement strategies to improve patient engagement and enhance overall service delivery.

Field Reimbursement Management

• Lead the Field Reimbursement Specialist team to provide in-depth access and reimbursement support to healthcare providers and patients.
• Focus on pulling cases through to get patient product approved, ensuring a seamless journey for patients and simplified processes for healthcare providers.

Specialty Pharmacy

• Oversee relationships with the specialty pharmacy network, including contract negotiations and metrics/Key Performance Indicators (KPIs).
• Identify service offerings with Specialty Pharmacies to ensure patients receive product distribution as necessary and contractually obligated.

Continuity of Care & Financial Assistance Programs

• Direct the Continuity of Care team or SPP to ensure patients maintain uninterrupted access to therapy.
• Develop and manage financial assistance programs, including copay programs, patient assistance programs, and other affordability solutions, ensuring compliance with regulatory requirements.

Data & Performance Management

• Establish and monitor key performance indicators (KPIs) to measure the effectiveness of patient support programs and drive continuous improvement.
• Utilize data analytics to identify trends, insights, and opportunities to optimize patient services.

Compliance & Regulatory Oversight

• Ensure all patient services programs comply with regulatory, legal, and corporate policies, including those related to privacy, reimbursement, and financial assistance.
• Stay informed about industry trends, regulations, and best practices, particularly within the rare disease space.

Preferred Skills, Qualifications, and Technical Proficiencies

• Market Access
• Patient Services